Operations Excellence Manager (OEM) - Multi-Unit Operations - Dallas Based

Drive Improvement. Develop Leaders. Deliver Results. Join our leadership team and help transform hotel performance across our growing portfolio. As an Operations Excellence Manager (OEM), you'll lead operational improvement initiatives, support hotel transitions, develop leaders, and execute targeted strategies that drive revenue, guest satisfaction, compliance, and profitability.

Field-based leadership position with up to 75% travel across multiple hotel markets.

Job Summary

The Operations Excellence Manager (OEM) is an execution-focused field leadership role responsible for delivering short- and mid-term operational outcome improvements, accelerating hotel stabilization, and closing clearly defined gaps that directly impact revenue, GOP, guest experience, compliance, and owner satisfaction.

Qualifications

• 3+ years of multi-unit leadership experience, preferably in hospitality, restaurants, retail, or service-based industries.
• Demonstrated ability to lead operational turnarounds, execute under pressure, and drive toward measurable business results across multiple sites.
• Strong business acumen, with proven success in managing P&Ls, labor strategies, and revenue generation.

Why Join J&P Hospitality Management?

Make an immediate and measurable impact. Step into challenging situations, identify opportunities for improvement, and help hotels achieve stronger revenue, profitability, operational performance, and guest satisfaction.