Operations director - remote in southern region

See yourself here. Onsite Women's Health is on a mission to improve women's healthcare. In partnership with forward-thinking providers across the country, Onsite Women's Health offers comprehensive mammography services with clinical expertise, innovative technology, and proprietary protocols that delivers personalized, convenient breast care for the patient. We offer employment opportunities unlike any found in more-traditional environments. All of our client practices are typically open Monday through Friday (no weekends!) during normal business hours. The daily pace is rigorous but personal, so it's not for everyone. Our community is built on the passion and experience of clinicians and staff who thrive with Onsite. You can too. Imagine being valued for what you know as well as your limitless learning potential. We are the Onsite Community. Convenience drives compliance, and compliance saves lives. Convenience is critical to ensure that most women have time to remain compliant with their breast care. By offering mammography and breast care within the patient's primary care or OB/GYN practice and scheduling appointments in coordination with an annual exam, compliance is easier to accomplish.

Summary

The Operations Director is responsible for overseeing day-to-day operational and clinical performance across a defined portfolio of mammography centers. This role serves as the primary owner of operational execution and clinical quality, acting as the main escalation point for issues impacting staffing, productivity, quality, patient experience, and continuity of care. This position is intentionally designed as a director-level leadership role —focused on leading leaders, driving portfolio-level performance, and ensuring operational stability and scalability. The Operations Director must possess superior mammography technical expertise, deep working knowledge of MQSA protocols, and the ability to personally perform 3D tomosynthesis mammography at the highest technical and quality standards when operationally required.

Responsibilities

• Operational & Clinical Leadership
• Area Manager Leadership & Coverage Continuity
• Staffing & Workforce Management
• Financial & Business Performance
• Workflow & Operational Optimization
• New Center Implementation & Training

Desired Skills and Experience:

• Registered Mammography Technologist with active ARRT(M) credentials and demonstrated expertise in 3D tomosynthesis mammography.
• Advanced technical proficiency in mammography imaging, positioning, quality control, and image optimization; ability to perform exams at the highest technical and quality standards when needed.
• Thorough knowledge of MQSA regulations, accreditation requirements, and quality assurance standards, with experience ensuring compliance across multiple sites.
• Minimum of 5 years of clinical mammography experience.
• Minimum of 3 years of progressive leadership experience in imaging or healthcare operations, including direct people management.
• Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or a related field preferred.
• Experience managing staffing models, operational costs, and performance against financial and productivity targets.
• Strong data literacy with the ability to interpret performance metrics, identify trends, and develop actionable improvement plans.
• Advanced proficiency in Microsoft Office, particularly Excel (analysis) and PowerPoint (executive-level communication).
• Excellent communication, organizational, and leadership skills, with a demonstrated ability to develop high-performing managers and frontline teams.
• Ability and willingness to travel as needed to ensure operational continuity and provide on-site leadership or clinical support.

Measures of Success:

• Consistently meets or exceeds portfolio-level KPIs for quality, productivity, patient experience, turnaround times, and service standards.
• Sustains MQSA compliance and accreditation readiness across all assigned centers, with no material deficiencies or preventable citations.
• Develops high-performing Area Managers who consistently meet performance expectations across quality, staffing, and operational execution.
• Implements and sustains standardized workflows across centers, reducing variation and operational complexity.
• Ensures smooth transition from go-live to steady-state operations with minimal post-launch disruption.

Physical Requirements:

The duties described above will require frequent standing and walking, the employee will frequently bend/stoop, twist and turn.