Network engineer iv

GCI's Network Engineer IV will apply engineering principles to multiple sub-groups within the Technology Solutions internal departments; responsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support.
• Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security.
• Able to Identify opportunities for continuous improvement of the current network and/or systems facilities.
• Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization.
• Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology.
• Provides detailed reports on network operational status, and milestones related to project completion.
• Capable of remote site support for off-site personnel and customers.
• Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors’ junior engineers and technicians.

PILLAR ADDENDUMS:

CTO Planning & Engineering:

Additional Engineer Job Duties & Disciplines

Provides technical expertise and strategic insight in the planning, development, and implementation of engineering solutions. This role bridges the gap between technology planning, project execution, and system optimization, ensuring that the organization's infrastructure aligns with its long-term goals and innovation strategies.

Collaborates with cross-functional teams, including software developers, systems engineers, and product managers, to design, evaluate, and implement complex technological solutions. Focuses on the technical and strategic planning of engineering initiatives, helping define and deliver projects that enhance the company's technology infrastructure, improve operational efficiency, and drive business growth.

• System Design & Analysis
• Quality Assurance & Testing
• Security Engineering
• Network & Infrastructure Engineering
• Performance & Capacity Planning
• Automation & Scripting
• DevOps & Continuous Improvement
• Training & Development

CTO TECHNOLOGY ADDENDUMS:

CTO – Network Engineer:

This role is part of CTO focused on technology related to Network Engineering.

Protocols & Standards:

MPLS, QoS, 802.11 ax/ac/n, TCP/UDP, HSRP/VRRP, TCP/IP, LACP, VPRN/VPN-BGP, eBGP/iBGP, RIP, OSPF, RSVP/LDP, ISIS, Multicast, LACP, VPLS, EIGRP, MC-LAG

Hardware and Software:

Nokia, Juniper, Cisco, Extreme Networks, Wireshark, Reverbed, Palo Alto

Preferred Certifications:

CNNA, JNCIA, JNCDA, JNCIE, CCNP, PCNSA, JNCIP, PCNSE, CCIE, NSR I/II, NSRA, JNCIS

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE - Follows internal controls; protects company and customer confidential information.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives.
• RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• MS Office knowledge (e.g., Outlook, Teams, Word, Excel).

Additional Job Requirements:

This is an advanced level position and requires a high level of specific discipline expertise and the ability to make technical decisions independently on significant engineering problems and provide technical direction and resolutions to ensure service level commitments are maintained.

Essential Duties for this position:

• Defines, designs, and implements designs utilizing standard engineering principles and concepts.
• Works with management and engineering staff to determine future architecture and planning requirements.
• Defines KPIs for operational management, and provides and updates operational documentation, training, and diagrams.
• Mentors engineers, administrators, and technicians.

Minimum Qualifications:

Required: A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis.

• High School diploma or equivalent.
• Bachelor’s degree in Computer Technologies, Electrical Engineering, or relevant field.
• Minimum of ten (10) years’ experience in progressive engineering in information technology.

Preferred:

• Experience within the telecommunications industry.
• Other telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies.

Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated.

EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.