Job Details

The Medical Assistant – Patient Outreach Coordinator is a member of the Population Health Team who performs telephonic outreach to patients across the Jefferson Health System in order to help facilitate preventive and chronic care services, including but limited to mammograms, colorectal cancers screening, diabetic services, etc. Outreach is primarily telephonic and patient portal based, but may also include in-person events. The position is remote with ad hoc in-office work as needed. The office location is Center City Philadelphia.

Qualifications

Medical Assistant Certification and 3+ years of clinical experience is preferred. Primary care experience is preferred. The Medical Assistant assists physicians as they assess, examine and treat patients. Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and vitals. Acts as liaison to physicians to ensure patient satisfaction. Maintains and orders supplies for their area as needed.

Job Description Summary

The Medical Assistant assists physicians as they assess, examine and treat patients. Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and vitals. Acts as liaison to physicians to ensure patient satisfaction. Maintains and orders supplies for their area as needed.

Job Duties

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Escorts patients to exam rooms and ensures proper identification.
• Performs and documents vital signs, clinical care quality measures and medical history information.
• Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice.
• Assists physicians with examinations, various diagnostic procedures, and may perform EKG and venipuncture/injections in the office, using appropriate skills to provide quality care to the patients.
• Adheres to HIPAA privacy and security requirements.
• Orders clinical supplies to maintain inventory and to facilitate smooth operations of the office.

Minimum Qualifications

• High School Diploma/GED Specialized Diploma
• For NJ Only: Graduate of an accredited post-secondary medical assisting education program which includes, at a minimum, 330 hours of instruction and encompasses training in the administration of intramuscular and subcutaneous injections.
• Excellent communication and organizational skills.
• Knowledge of medical terminology.
• Familiarity with medical office procedures.
• Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer.
• Knowledge of the common types of equipment or devices used in the healthcare industry, and the ability to use these in patient care.
• Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.
• Knowledge of how to read and interpret patient charts regarding medication sheets, diets, history and physicals, and tests, ability to apply this knowledge appropriately to patient care.
• Knowledge of and ability to provide clinical skills necessary for patient care, e.g. history taking, therapeutic planning and monitoring, etc., to achieve optimized outcomes in medication therapy and clinical treatment.
• Knowledge of the factors contributing to quality patient care, and the ability to influence these factors in a positive way.
• CMA - Certified Medical Assistant - American Association of Medical Assistants Within 180 Days.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular Employee

Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here.

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.