The Master Data Manager is the single accountable owner for the quality, consistency, and governance of Therakos’ operational master data domains. Working within Operations and in close partnership with IT, Supply Chain, Commercial, Business Operations, Finance, Regulatory, and Customer Care, this role defines data standards, maintains the integrity of eight core master data domains across ERP and related systems, and drives error-proofing activities across all functions that create or modify master data. The Master Data Manager ensures that Therakos’ Product Lines are accurately represented across all systems and that master data is audit-ready, scalable, and aligned to business requirements.
Requirements
- Education: Bachelor’s degree in Information Systems, Business Administration, Supply Chain, Data Science, or a related field required. Master’s degree or MBA a plus.
- Experience: Minimum of 7 years of experience in master data management, data governance, or ERP data administration in a manufacturing, medical device, or life-sciences environment. Hands-on experience with NetSuite (or equivalent ERP) master data configuration and administration required. Hands-on experience with AI business use cases. Demonstrated experience owning multiple master data domains simultaneously (product, customer, vendor, pricing, or equivalent). Experience with trade compliance, serialization, or regulatory data domains preferred. Experience implementing data validation rules, error-proofing controls, and data quality KPI programs. Proven ability to collaborate with cross-functional teams and drive data discipline without direct authority over data-entry personnel.
Skills & Competencies
- Strong analytical and problem-solving skills; comfortable investigating data discrepancies and driving root-cause resolution.
- Excellent communication skills — able to translate data governance requirements into clear guidance for non-technical stakeholders.
- High attention to detail with a continuous-improvement mindset.
- Ability to manage multiple priorities and responsibilities in a fast-paced, growth-oriented environment.
- Proficiency in Microsoft Excel and data reporting tools (Power BI or equivalent) for quality metric tracking.
Preferred Qualifications
- Certified Data Management Professional (CDMP) or equivalent data governance certification.
- Experience in a GxP-regulated environment (FDA 21 CFR Part 820, ISO 13485, or equivalent).
- Familiarity with GS1 standards and pharmaceutical/device serialization frameworks.