Marketing Account Manager – Email Marketing, Client Success & Campaign Operations

Full-Time | Remote | U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Marketing Account Manager to manage client relationships and coordinate marketing execution across multiple accounts. You’ll serve as the primary point of contact for clients while overseeing email marketing, website updates, SEO support, analytics, reporting, and campaign coordination. This role is ideal for someone with agency or client-facing marketing experience who is highly organized, communicates confidently, and knows how to keep multiple campaigns and stakeholders moving forward.

What You’ll Own

Client & Account Management

• Serve as the primary point of contact for assigned clients
• Manage communication through email, Slack, WhatsApp, and video calls
• Lead client meetings, updates, and strategy check-ins
• Build strong relationships with executive-level stakeholders
• Turn client feedback into clear priorities and action items

Email Marketing

• Build and manage campaigns using Mailchimp, HubSpot, or Klaviyo
• Write and edit email copy, subject lines, and campaign messaging
• Manage segmentation, scheduling, testing, and campaign launches
• Track open rates, click-through rates, and engagement
• Recommend improvements based on campaign performance

Website, SEO & Content

• Manage website and content updates through WordPress
• Coordinate landing pages and campaign-related website changes
• Conduct keyword research and SEO analysis using Ahrefs or Semrush
• Monitor rankings, traffic, and optimization opportunities

Analytics & Reporting

• Track performance using Google Analytics (GA4) and campaign reporting tools
• Prepare clear, client-friendly performance reports
• Translate data into actionable recommendations
• Maintain visibility into account health, campaigns, and deliverables

Campaign & Workflow Coordination

• Coordinate priorities across clients, leadership, and marketing teams
• Track deadlines, deliverables, approvals, and follow-ups
• Keep multiple client accounts organized and on schedule
• Use ChatGPT, Claude, and other AI tools to improve research, content, reporting, and workflow efficiency

What We’re Looking For

• 3+ years of marketing account management, agency, or client-facing marketing experience
• Hands-on experience with Mailchimp
• Experience managing or updating WordPress websites
• Familiarity with Ahrefs or Semrush
• Experience with Google Analytics (GA4)
• Strong written and spoken English
• Excellent client communication and relationship-management skills
• Strong organization, project management, and follow-through
• Comfortable managing multiple accounts simultaneously
• Comfortable working remotely during U.S. business hours

Nice to Have

• HubSpot or Klaviyo experience
• Canva or Adobe Express
• Google Ads or Meta Ads exposure
• Experience working with executive-level or high-profile clients
• Agency or fast-paced marketing environment experience

What Success Looks Like

• Strong client satisfaction and retention
• Campaigns and deliverables completed on time
• Improved email engagement and campaign performance
• Clear, accurate, and actionable client reporting
• Organized accounts with no missed follow-ups
• Consistent and professional client communication

Why This Role Stands Out

• Direct ownership of client relationships
• Hands-on exposure to email marketing, SEO, analytics, and website management
• Work closely with leadership and senior client stakeholders
• High ownership across campaigns and account delivery
• Fully remote environment
• Growth opportunities into Senior Account Management, Client Success, or Marketing Leadership

Interview Process

• Initial Application Review
• Spark Hire Intro Video
• Pavago Recruiter Interview
• Client Interview
• Offer & Onboarding

What Happens After You Apply

After applying, you’ll receive an email invitation from Spark Hire to complete a short Intro Video. This helps our hiring team learn more about your marketing experience, client communication skills, and account management background before moving forward. You can complete the recording on your own time and re-record your responses before submitting if needed. Please check your inbox and spam/junk folder for the Spark Hire invitation.

Apply Now

If you enjoy managing client relationships, coordinating marketing campaigns, and using data to improve performance, we’d love to hear from you.