Job Title

Managing Director, Multifamily

Cushman & Wakefield is seeking a Managing Director, Carolinas to lead its Multifamily business across the Carolinas. This leader will be responsible for driving new business growth, expanding relationships with existing clients, strengthening operational performance, and delivering financial results across the Residential portfolio.

The Managing Director will serve as a senior client and market leader, combining business development, P&L ownership, operational oversight, team leadership, and cross-functional partnership. The successful candidate will maintain strong relationships with key client decision makers while ensuring Residential teams consistently meet or exceed client goals and Cushman & Wakefield standards.

Job Description

ESSENTIAL JOB DUTIES:

• Create value through new business growth in Residential Portfolio’s, cross sell service lines and geographic locations for additional revenue for the firm, identify and pursue expansion of service opportunities with existing clients
• Develop/implement/enhance marketing plans for Residential Portfolios organize/lead team proposals for new business while leveraging relationships to maximize success rate
• Participate in monthly calls to share best practices and produce leads for residential clients in multiple markets
• Establish and monitor appropriate checks and balances to ensure high level of quality in operations while ensuring that Residential teams understand and exceed Client goals and objectives for each property
• Negotiate property management agreements with all clients
• Ensure compliance with all management agreements, service contracts, and accounting policies and procedures as well as SOC controls
• Review and approve expenditures, which exceed the authority level established for property manager per the management agreement or C&W's SOC controls
• Guarantee timeliness and accuracy of financial and management reports
• Maintain relationships with Client's key decision makers
• Verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures per C&W's or Client's policies and procedures
• Collaborate with client accounting, corporate accounting, finance, TQC, and other functional leaders
• Develop the most profitable and efficient personnel model to staff each asset
• Participate in national Residential task forces and/or committees
• Deliver financial results (P&L responsibility), as well as preparing market level Residential budgets, including monthly variances and forecasting

COMPETENCIES:

• Financial Acumen
• Customer Focus (internal and external) and Communication Proficiency (oral and written)
• Time Management Skills and People Management Skills
• Leadership and proven experience in identifying, developing, and motivating team members
• Business Development and proven track record in generating new business
• Extensive experience in analyzing and negotiating commercial lease and/or contract language
• Excellent negotiation skills and be able to meet deadlines

IMPORTANT EDUCATION

• Bachelor’s Degree required
• Graduate Degree preferred

IMPORTANT EXPERIENCE

• 10+ years of Property Management experience
• 10+ years of Management experience
• CPM and/or RPA comparable experience in a Senior Leadership role

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $180,200.00 - $212,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.