Overview

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025!

Position Summary:

The Homeowners Package Underwriting Manager is responsible for overseeing the performance and professional development of Underwriting team members. This role also manages risk selection, pricing, and servicing of personal auto policies while ensuring high-quality work, operational efficiency, and service excellence.

Geo-Salary Information

An in-person interview may be required during the hiring process

State specific pay scales for this role are as follows:

• $101,167 to $204,439 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)
• $91,970 to $185,853 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
• $82,773 to $167,268 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
• In CA: Typical hiring range is $137,522 to $168,083

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Responsibilities

Essential Job Functions:

• Accountable for the overall underwriting effectiveness and profitability of the branch
• Ensure compliance with applicable laws and regulations and established underwriting practices and procedures
• Foster and maintain relationships with agents, vendors, and internal peers such as Sales and Product Management
• Provide department staff with continuous performance feedback to reinforce desired behaviors. Identify and develop staff that display skills and aptitude for expanded roles and career opportunities. Conduct coaching and disciplinary actions when necessary
• Ensure quality underwriting work product is produced consistent with strategy, standards, guidelines, service goals, and compliant with applicable laws and regulations
• Keep up to date on industry and competitor developments
• Maintain and update underwriting procedures in compliance with regulatory requirements. Continually review automation rules for efficiency and process improvements. Maintain alignment with other states whenever applicable
• Contribute to the preparation and development of new property products, system enhancements, and forms. Oversee user testing and post implementation analysis and review
• Other projects that drive process improvement, increased efficiency, growth, and profitability

Qualifications

Education:

Minimum: Bachelor’s Degree required

Preferred: CPCU designation or course work leading to a CPCU designation

Experience:

Minimum: At least 8 years of related experience

At least 5 years of managerial experience

Skills & Abilities:

Requires the constant exercise of independent judgment with respect to personnel and claims issues which may have a very significant impact on the Company in areas such as costs, consumer loyalty, team member relations and legal complications. Able to provide technical guidance and educational training to staff. In-depth knowledge of established Company policies and procedures and underwriting operations, and the ability to apply such knowledge in a managerial capacity. Able to motivate, monitor and develop subordinates to maintain a knowledgeable and highly qualified underwriting staff. Excellent written and verbal communication skills. Able to communicate professionally at all levels within and outside of the organization.

About the Company

Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Perks and Benefits

We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.