Manager contract

The Contract Manager will be responsible for working with cross-functional internal departments, such as Risk, Legal and Client Service to support daily business needs related to contracts, legal compliance and agency operations. The Senior Contract Manager will prioritize, action and/or delegate business and project deliverables, including consulting and contributing to enterprise solutions, as required. The Senior Contract Manager will also guide and grow direct reports, while instilling a sense of strong client service and consistently drive toward efficiency and innovation for the department.

RESPONSIBILITIES

ESSENTIAL FUNCTIONS

• Navigate active contracts in partnership with Legal and serve as a subject matter resource for contract policies and compensation structures.
• Partner with internal teams to review and support agreements, contracts, amendments, notices, and related documentation in accordance with company policies.
• Collaborate with Sales, Finance, Legal, Account Management, Sales Operations, and other stakeholders to document, socialize, and distribute legal notices related to compensation, incentives, and brand-specific policies.
• Recommend and align contractual strategies and structures across brands where feasible to create cohesive standards and requirements.
• Manage a thorough tracking system for notices, contracts, agreements, execution status, and distribution, and provide audit support when required.
• Own contract work associated with partner onboarding and acquisition activity, ensuring proper execution within required timelines in partnership with the sales organization.
• Coordinate cross-functional acquisition tasks to ensure work is completed accurately and by established deadlines.
• Maintain and track channel incentive spend in both leadership-ready summaries and detailed records for each incentive.
• Provide contractual guidance to business stakeholders and translate contract requirements into clear, practical language.
• Assist with identifying, developing, and implementing contract policies and processes when needed.
• Support internal team and stakeholder requests in a timely manner.
• Consistently deliver high-quality work that addresses intended criteria, goals, and objectives.
• Communicate effectively, verbally and in writing, with stakeholders, team members, and leadership.
• Perform other related duties as assigned.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

• Bachelor's degree or six or more years of relevant work experience.
• Two or more years of experience in the telecommunications industry.
• Two or more years of program and/or project management experience.
• Excellent verbal and written communication, copywriting, editing, and proofreading skills.
• Ability to work in a cross-functional team environment with changing and evolving roles and responsibilities.
• Experience with Google Workspace products.
• Strong organizational skills, attention to detail, and a process-oriented approach.
• Ability to work collaboratively and build effective working relationships.
• Ability to work under pressure and meet deadlines.
• Ability to organize and maintain contract records and files.

PREFERRED QUALIFICATIONS

• Two or more years of contract or paralegal experience.
• Experience writing Google Scripts, automating processes, and using AI in daily work.
• Self-motivated and able to work with minimal supervision.
• Project Management Professional (PMP) or VLSS certification.
• Ability to review contracts and summarize key terms and requirements.

CORE COMPETENCIES

• Contract administration and lifecycle tracking
• Cross-functional collaboration
• Stakeholder communication
• Project and timeline management
• Attention to detail and quality
• Independent judgment and problem solving
• Policy and process alignment
• Recordkeeping and audit readiness