About Company:

Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America’s largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market.

At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve.

Our headquarters are located close to the city of Philadelphia, in Bala Cynwyd, PA. Learn more at www.connectamerica.com

About the Role:

The Remote Care Nurse - I plays a critical role in delivering high-quality nursing care to patients through virtual platforms, ensuring accessibility and continuity of care regardless of geographic location. This position involves comprehensive patient assessment, care planning, and coordination with multidisciplinary teams to manage chronic conditions and acute health issues remotely. The nurse will utilize telehealth technologies to monitor patient progress, provide education, and support self-management strategies, thereby improving patient outcomes and satisfaction. By working remotely, the nurse contributes to reducing hospital readmissions and emergency visits through proactive intervention and timely communication. Ultimately, this role enhances healthcare delivery by combining clinical expertise with digital tools to meet the evolving needs of patients in a virtual care environment.

Minimum Qualifications:

• Current and valid Licensed Practical Nurse license in the United States.
• License in a compact state with preference of additional licenses in California and Illinois.
• Minimum of one year of clinical nursing experience, preferably in outpatient, community health, or telehealth settings.
• Basic proficiency with electronic health record (EHR) systems and telehealth technology.
• Strong communication skills to effectively interact with patients and healthcare team members remotely.
• Ability to work independently in a remote environment while managing time and priorities efficiently.

Preferred Qualifications:

• Experience in remote patient monitoring or telehealth nursing.
• Certification in telehealth nursing or related specialty (e.g., Telehealth Nursing Certification).
• Familiarity with chronic disease management programs such as diabetes, hypertension, or COPD.
• Advanced clinical training or certifications such as Certified Case Manager (CCM) or Certified Diabetes Educator (CDE).
• Demonstrated ability to use data analytics tools to track patient outcomes and improve care delivery.

Responsibilities:

• Conduct thorough patient assessments via telehealth platforms to evaluate health status and identify care needs.
• Develop and implement individualized care plans in collaboration with patients and healthcare teams.
• Monitor patient progress and response to treatment, adjusting care plans as necessary to optimize outcomes.
• Provide patient education on disease management, medication adherence, and healthy lifestyle choices.
• Document all patient interactions, assessments, and care plans accurately in electronic health records.
• Coordinate with physicians, specialists, and other healthcare professionals to ensure comprehensive care.
• Respond promptly to patient inquiries and concerns, offering guidance and support remotely.
• Utilize telehealth technology effectively to facilitate virtual visits and remote monitoring.

Skills:

The required skills enable the nurse to perform comprehensive virtual assessments and deliver patient-centered care effectively through digital platforms. Strong communication and interpersonal skills are essential for building rapport and educating patients remotely, ensuring clarity and empathy in all interactions. Proficiency with EHR systems and telehealth technology facilitates accurate documentation and seamless coordination with healthcare teams. Preferred skills such as telehealth certification and chronic disease management expertise enhance the nurse's ability to address complex patient needs and utilize data-driven approaches to improve outcomes. Together, these skills empower the nurse to provide high-quality, accessible care that adapts to the evolving landscape of healthcare delivery.