Lead institutional services automation quality control analyst

Are you ready to join a growing team?

CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client.

Location: Wilmington, DE

Duration: 12 months

Primary Responsibilities:

• Design, develop, and maintain scalable test automation frameworks for UI, API, integration, and performance testing.
• Define and implement test automation strategy, tools, frameworks, and architecture.
• Translate business requirements and acceptance criteria into comprehensive automated test coverage.
• Integrate automated testing into CI/CD pipelines and software development workflows.
• Collaborate with Development, Product Owner, and Engineering teams throughout Agile sprints.
• Review automation code and test scripts for quality, scalability, and maintainability.
• Support test data, environment, performance, security, and load testing strategies.
• Evaluate emerging testing technologies, including AI-assisted testing, to improve efficiency and coverage.
• Monitor automation metrics, KPIs, test coverage, and execution results; communicate status and risks to stakeholders.
• Troubleshoot complex technical and operational issues and provide guidance to less experienced team members.
• Adhere to risk, regulatory, audit, and internal control standards.

Scope of Responsibilities:

• Lead automation quality assurance initiatives supporting Institutional Services software products.
• Develop and execute automated testing strategies across functional and non-functional requirements.
• Identify defects, risks, and quality issues throughout the software development lifecycle.
• Promote continuous improvement of automation frameworks, testing processes, and quality metrics.

Supervisory/Managerial Responsibilities:

• No supervisory responsibilities.

Education and Experience Required:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.
• 5+ years of experience in software quality assurance, test automation, or quality engineering.
• Experience with UI, API, and integration test automation and automation framework development.
• Experience with Agile/Scrum, CI/CD, and automated testing tools.
• Strong experience translating business requirements into test strategies and automated test cases.
• Experience with Appian and business process validation.
• Strong analytical, problem-solving, communication, and collaboration skills.

Education and Experience Preferred:

• Experience with performance, load, and security testing.
• Experience implementing AI-assisted testing tools and practices.
• Experience with financial services, banking, or Institutional Services applications.
• Experience mentoring or serving as a technical resource for QA team members.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.