Lead, advanced practice providers

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

Role Description

Your north star: Lead a team of advanced practice providers (APPs) to deliver high-quality, evidence-based care focused on improving perinatal health outcomes.

In this role, you will have the following responsibilities:

• Manage a team of high-performing APPs delivering high-quality virtual maternity and infant care to our patients.
• Monitor quality of care across a team of APPs, and identify training opportunities at both the individual and team level. Work with the learning and development team to roll out additional trainings across the APP team.
• Support the team in addressing barriers to care that have been identified by patients and/or the care team.
• Hold the APP team accountable to meeting Pomelo’s clinical objectives and key results (OKRs). Incorporate reviews of QA findings and individual APP performance metrics into each 1:1 meeting to ensure that team members receive timely feedback and guidance to continually improve their performance.
• Provide insights about frontline care and opportunities for process improvements to leadership and multi-disciplinary stakeholders.
• Identify opportunities for professional growth for each individual on the team and support advanced practice providers in working toward those goals.
• Participate in the recruiting process for open advanced practice provider positions by reviewing applications and interviewing candidates.
• Manage the onboarding process of newly hired advanced practice providers.
• Collaborate with Market and Care Operations teams to optimize patient-centered care.

Who you are

• Advanced Practice Provider (FNP, CNM, or WHNP) with current unrestricted multi-state (compact) license
• Have 5+ years clinical experience in a hospital and/or healthcare practice, serving maternal-child health populations
• Have 3+ years of leadership experience
• Are internet-connected, ability to work remotely
• Willing to travel occasionally (infrequent)
• An advanced practice provider who understands the prevalence and role that birth inequity and structural racism plays in maternal morbidity and mortality.
• Facility using multiple tech platforms, with an eagerness for advising about platform improvements and adapting to new systems
• Eager to thrive in a fast-paced, metrics-driven environment
• Phenomenal interpersonal and communication skills
• Professionally engaged
• Able to cultivate a team of highly accountable APPs that avoids emotional waste and promotes shared governance
• Experience working with Medicaid populations preferred

Schedule

Monday - Friday, 12pm- 8pm EST

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

• Competitive healthcare benefits
• Generous equity compensation
• Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $135,000 - $145,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

We are committed to hiring the best team to improve outcomes for all mothers and babies. To solve the complex challenges facing the diverse population we serve, we need diverse perspectives, actively welcoming people of all races, ages, sexual orientations, gender identities and expressions, national origins, religions, disabilities, and veteran statuses. We strive to cultivate an inclusive and respectful environment where team members thrive by working across disciplines, moving fast, making data driven decisions, learning continuously, and always putting the patient first.