Junior Digital Merchandiser

Department: eCommerce

Reports to: eCommerce Merchandise Manager

Location: Portland, OR (preferred), or Remote US

Summary:

The Junior Digital Merchandiser is responsible for delivering an accurate, compelling, and seamless online product experience across Smith Optics and its multi-brand portfolio. This role owns product setup, catalogue data, Product Detail Pages (PDPs), pricing, promotions, reviews, and product-feed quality while ensuring products launch accurately and on time. Working closely with eCommerce, Merchandising, and Development partners, this position uses strong attention to detail and analytical insight to optimize site storytelling, navigation, and product discovery. The role also supports seasonal strategies and ongoing site enhancements that improve customer experience, Add to Cart performance, and achievement of financial targets.

Responsibilities

• Create and maintain Product Detail Pages (PDPs), ensuring content is accurate, complete, and aligned with merchandising and UX standards.
• Merchandise the site to deliver a compelling product experience and clear collection point of view through intuitive category navigation and accurate product information.
• Manage seasonal catalogue product data, ensuring accuracy and timely updates based on assortment needs.
• Maintain product-feed accuracy and health across Shopify and downstream platforms, including titles, descriptions, attributes, imagery, pricing, and availability.
• Manage enhanced PDP experiences and content, including Virtual Try-On, ensuring applicable assets are properly configured, live, and functioning.
• Coordinate product launches to ensure products go live accurately and on schedule with the correct information, categorization, and scheduling.
• Conduct quality assurance checks across online products, including imagery, categorization, pricing, and availability, and support the Development team with QA as needed.
• Own site pricing, promotions, and terms and conditions, including the creation and distribution of discount codes.
• Moderate and manage product reviews, ensuring timely publication and communicating relevant insights to Marketing, Merchandising, and other internal partners.
• Manage site experiences for Pro and Discount user groups.
• Partner with the eCommerce Merchandiser on site storytelling, PDP optimization by product category and user group, the Product Compare feature, future product-related functionality, and ongoing site maintenance.
• Collaborate with the broader eCommerce team to understand weekly business results, develop seasonal strategies, support achievement of financial targets, and identify opportunities to improve Add to Cart rates.

Requirements

• Bachelor’s degree, preferably with an emphasis in merchandising.
• 1 - 3 years of eCommerce site experience; experience in the outdoor industry is preferred but not required.
• Experience working with product feeds is a plus.
• High-energy, positive approach with the motivation to continuously improve the online experience across Smith Optics and its multi-brand portfolio.
• Strong analytical skills and an understanding of web analytics and performance metrics, including monitoring insights relevant to assigned categories and responsibilities.
• Exceptional attention to detail, with the ability to manage both the broader customer experience and detailed product information.
• Ability to respond effectively to last-minute requests and adapt to changing business trends and priorities.
• Strong organizational and prioritization skills, with the ability to manage multiple tasks simultaneously.

Seniority Level

Professional

Industry

• Sporting Goods
• Eyewear

Employment Type

Full-time, exempt

Job Function

• eCommerce
• Marketing