It project manager

Job Description

The IT Project Manager will coordinate cross-functional delivery for the Ship to Home initiative across Digital IT, Store Team Member Experience, and Merchandising IT. This role will provide the structure, visibility, and follow-through needed to align team plans from requirements and planning through implementation, launch readiness, and stabilization.

The project manager will maintain an integrated view of milestones, dependencies, risks, decisions, and actions while functional and technical leads retain accountability for their teams' deliverables and technical decisions.

Responsibilities/skills:

• Develop and maintain an integrated project plan that connects milestones and dependencies across participating teams.
• Facilitate cross-functional planning, status, risk, and decision-making meetings; document outcomes, owners, and due dates.
• Track scope, schedule, risks, assumptions, issues, dependencies, and actions, escalating blockers through established governance when needed.
• Prepare concise, accurate status updates and leadership reporting that highlight progress, upcoming milestones, decisions, and delivery concerns.
• Coordinate alignment of business and technical requirements, implementation sequencing, testing milestones, communications, training dependencies, and launch criteria.
• Support change control by documenting proposed scope or schedule changes, assessing cross-team impacts with accountable leads, and routing decisions to the appropriate stakeholders.
• Promote timely decision-making by bringing together the right subject-matter experts, clarifying options and impacts, and following actions through completion.
• Coordinate launch-readiness reviews and a defined post-launch stabilization and handoff period.
• Build productive relationships across business and technology teams and maintain transparency without relying on formal authority.

Qualifications:

• 5–8 years of experience managing cross-functional IT projects through planning, implementation, launch, and stabilization.
• Demonstrated experience coordinating multiple delivery teams and business stakeholders in a complex enterprise environment.
• Retail, e-commerce, omnichannel fulfillment, or store-technology experience strongly preferred.
• Strong working knowledge of both Agile and Waterfall delivery methods, including environments where teams use different approaches.
• Proven ability to manage integrated schedules, dependencies, RAID logs, scope changes, action items, and launch-readiness activities.
• Strong written and verbal communication skills, including the ability to create concise, executive-ready status reports and translate detailed team updates into a clear project-level view.
• Effective facilitation, organization, negotiation, judgment, and problem-solving skills, with a demonstrated ability to influence without formal authority.
• Experience using Excel, Teams, and PowerPoint for project planning, collaboration, analysis, and stakeholder communication.
• Experience using Azure DevOps and/or GitHub to monitor delivery progress, milestones, dependencies, and work-item status.
• Experience using Power BI to develop or interpret project dashboards and delivery reporting.
• PMP certification preferred.