Who we are:

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

Instructional Systems Designer (ISD)

Tria Federal is seeking an experienced Instructional Systems Designer (ISD) to support the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), and its Veteran Community Care Program.

The successful candidate will lead the analysis, design, development, implementation, and evaluation of comprehensive training programs supporting federal healthcare operations, business process improvements, technology modernization, and organizational transformation.

This position requires demonstrated experience working with federal government clients, preferably within VHA, and hands-on expertise with the VA Talent Management System (TMS), instructional design methodologies, curriculum development, eLearning module creation, training delivery, and Section 508 accessibility compliance.

The ISD will collaborate with government leadership, clinical and operational subject matter experts (SMEs), program managers, and technology teams to develop scalable, engaging, accessible, and measurable learning solutions for geographically dispersed audiences.

Required Qualifications

• Bachelor's degree in Instructional Design, Instructional Technology, Education, Learning and Development, Communications, Healthcare Administration, or a related field.
• Five or more years of professional instructional systems design experience, including development and implementation of training programs for complex organizations.
• Demonstrated experience supporting federal government training initiatives, including work with VA/VHA or comparable federal healthcare programs.
• Hands-on experience using the VA Talent Management System (TMS) for course management, publication, tracking, and training administration.
• Demonstrated experience designing and developing comprehensive training curricula, learning objectives, instructional materials, and competency assessments.
• Hands-on eLearning module development experience using Articulate Storyline, Articulate Rise, Adobe Captivate, or comparable tools.
• Demonstrated experience conducting training needs assessments, stakeholder analyses, and performance-gap assessments.
• Experience delivering instructor-led and virtual training to professional audiences.
• Demonstrated knowledge and application of Section 508 accessibility requirements for digital training content and instructional materials.
• Strong knowledge of ADDIE, adult learning theory, instructional design methodologies, and training evaluation practices.
• Experience developing SCORM-compatible learning content and supporting LMS course testing and deployment.
• Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint.
• Excellent written communication, facilitation, stakeholder-management, and organizational skills.
• Ability to independently manage multiple training deliverables, deadlines, reviews, and stakeholder expectations.
• Ability to meet applicable VA suitability and background investigation requirements.

Preferred Qualifications

• Seven or more years of instructional design, curriculum development, or federal learning and development experience.
• Direct experience supporting VHA national program offices, VA Medical Centers, VISNs, or Veteran Community Care initiatives.
• Experience developing training for healthcare operations, referrals and authorizations, provider-network management, care coordination, clinical workflows, or health information technology.
• Experience supporting enterprise healthcare technology implementations, EHR modernization, workflow transformation, or operational readiness.
• Experience with VA-specific TMS publishing processes, curriculum administration, and training reporting.
• Advanced experience with Articulate 360, Adobe Creative Cloud, Camtasia, Vyond, or similar multimedia development tools.
• Experience developing Section 508-compliant interactive simulations, assessments, and multimedia.
• Knowledge of federal training standards, learning-management practices, and government documentation requirements.
• Experience with organizational change management, stakeholder engagement, and enterprise training rollouts.
• Experience supporting Agile project delivery, training development schedules, and cross-functional implementation teams.
• Certifications such as Certified Professional in Talent Development (CPTD), Associate Professional in Talent Development (APTD), Prosci Change Management, or relevant instructional design credentials.

Key Competencies

• Instructional Systems Design and Adult Learning
• VA Talent Management System (TMS)
• Curriculum and eLearning Development
• Federal Healthcare Training
• Training Needs and Stakeholder Assessments
• Section 508 Accessibility
• Instructor-Led and Virtual Training Delivery
• Learning Management Systems and SCORM
• Organizational Change Management
• Training Implementation and Operational Readiness
• Learning Evaluation and Performance Measurement
• Executive Communication and Stakeholder Engagement

Why Tria?

What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.

California Consumer Privacy Act (CCPA)

We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review https://www.oag.ca.gov/privacy/ccpa.