Inside Sales Associate

Position Summary:

We have an opportunity for an Inside Sales Associate to join our team and support Catalent’s Specialty business. In this role, you will help pharmaceutical and biotechnology companies connect with micronization and inhalation development and manufacturing solutions. You will build early customer relationships, qualify opportunities, and support growth across a focused, technically differentiated portfolio. Working closely with Business Development, Marketing, Technical Experts, and Commercial Operations, you will serve as an early point of contact for prospective customers and help move well‑qualified opportunities into the sales process.

This position is home-based with minimal travel.

The Role:

• Respond promptly to inbound inquiries and conduct targeted outbound prospecting across pharmaceutical and biotechnology accounts with potential micronization or inhalation needs.
• Engage scientific, technical, and business contacts to understand the molecule, dosage form, development stage, target particle profile, timing, funding, decision process, and broader program objectives.
• Assess early technical and commercial fit by connecting customer requirements to relevant micronization, particle characterization, dry powder formulation, analytical, filling, packaging, and scale‑up capabilities.
• Qualify leads using consistent criteria, document discovery clearly, and convert appropriate leads into actionable opportunities with a timely, well‑structured handoff to Business Development.
• Build and maintain pipeline through marketing campaigns, conferences, referrals, digital channels, dormant‑lead follow‑up, and focused outreach to priority accounts and emerging programs.
• Research target companies, molecules, therapeutic areas, development pipelines, competitive activity, and key stakeholders to develop informed outreach strategies and account‑level insights.
• Partner with Business Development on territory and account plans, prospecting priorities, customer follow‑up, meeting preparation, and next‑step coordination throughout the early sales process.
• Coordinate with technical subject matter experts to clarify customer requirements, prepare capability discussions, and ensure potential opportunities are aligned with the appropriate site, service, and technical team.
• Maintain accurate and timely lead, account, contact, activity, and opportunity data in Salesforce, including qualification rationale, customer needs, next steps, and handoff status.
• Track lead progression, identify stalled or unresponsive opportunities, support re‑engagement, and provide visibility into pipeline activity, customer feedback, and market trends.
• Share insights with Marketing and commercial partners to improve audience targeting, campaign follow‑up, messaging, content, and overall lead‑management effectiveness.

The Candidate

Minimum Requirements

• Bachelor's degree in Life Sciences, Chemistry, Pharmacy, Biotechnology, Business, Marketing, or a related field.
• Two or more years of experience in life sciences, inside sales, business development, marketing, customer success, or another customer‑facing commercial role.
• Strong consultative communication, organization, research, CRM, and AI skills, with the ability to engage both scientific and business audiences.

Preferred Skills & Background

• Exposure to CDMO services, pharmaceutical development, micronization, particle engineering, inhalation, or related technologies.

The Pay

The anticipated salary range for this position in Chelsea, MA is $85,000 – $105,000 Plus Bonus. The anticipated salary range for this position in Malvern, PA is $70,000-80,000 Plus Bonus. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc.

Why You Should Join Catalent:

• Defined career path and annual performance review and feedback process.
• Diverse, inclusive culture.
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• Competitive paid time off plus 8 paid holidays.
• Community engagement and green initiatives.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition Reimbursement.

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.

Volunteer Work Disclosure: Applicants for employment in Massachusetts may include in their employment history any verified work performed on a volunteer basis.

Massachusetts Lie Detector Test Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability. Consistent with Massachusetts law, Catalent does not require or administer lie detector tests as a condition of employment or continued employment.