Hr operations specialist (us/eu experience)- remote

This is a remote position.

Your Role:

As an HR Operations Specialist, you will help ensure a positive employment experience for our internal team of employees. You will act as the first point of contact for HR questions. You will support the HR Manager in maintaining employee-related data and processes across the entire employee lifecycle. This will include offer generation, onboarding, annual review preparation, and offboarding. In addition to employee-related administrative activities, you will work with the Head of HR Operations on projects and enhancements to achieve a high level of employee satisfaction.

What you'll do:

You will support a multitude of HR activities including but not limited to:

General HR Administration

• You liaise with external partners (payroll providers in 4 different countries, insurances, and benefit providers) for all HR operational matters.
• Tracking and compliance of time off and absence management using PurelyHR.
• Organization and maintenance of personnel records.
• You support key people processes such as performance reviews.
• You are responsible for continuous update of the organization chart.
• You will support additional functional and cross-functional projects.
• You will manage the HR inbox and act as the main contact for HR Operations questions.
• Reviewing data and running reports related to standard HR and Recruiting KPIs.

Employee Onboarding

• You support the HR Manager in a flawless onboarding of new employees.
• You draft the onboarding plans and organize materials related to onboarding.
• You ensure that all relevant documentation is available to process payroll in four different jurisdictions (Switzerland, UK, USA, and Germany).
• You coordinate the new joiner’s first day including IT onboarding.
• You ensure that the relevant check-ins are taking place.

Internal Communication

• You support HR-related communication activities including new joiner announcements, promotions, and employee anniversaries.
• You manage people related data in the events calendar including employee birthdays and anniversaries.
• You are responsible for updating and developing the HR SharePoint site and ensuring accuracy of contact lists.

Requirements

• You must have authorization to work in the Philippines and previous experience supporting employees in the US, UK and/or Europe and the desire to work part time hours.
• Ideally, you have at least 5 years of experience in HR operations within a multi-national company.
• You are a motivated individual willing to learn and grow implementing new procedures and processes.
• You are detail oriented with a proven ability to deliver high-quality and accurate outputs.
• You have strong organizational skills, see colleagues as your customers and you are comfortable working in a fast-paced, changing environment.
• You are proficient with Excel and have worked in Microsoft/SharePoint environment and are comfortable with new technologies.
• You have strong listening and documentation skills and exhibit empathy as you consider employees' questions and requests.
• You ideally have a university degree or equivalent.
• You are an excellent communicator, fluent in English, German is desirable.