Hr generalist - benefits administrator

About Navia Benefit Solutions

We're a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant and client experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of an inclusive workplace community, you'll fit right in.

About the Role

The Senior HR Generalist is a seasoned HR practitioner who owns the day-to-day design, administration, and execution of Navia's employee benefits programs while serving as a trusted advisor to employees and managers across the full employee lifecycle. This role brings deep benefits and plan design expertise together with working knowledge of multi-state payroll, ensuring accurate, compliant, and well-communicated programs as Navia continues to grow across a multi-state footprint. The Senior HR Generalist partners closely with HR leadership to strengthen processes, resolve complex employee issues, and keep the broader HR function running smoothly.

What You'll Do

• Benefits Administration & Plan Design - Own full-cycle administration of Navia's health, welfare, and voluntary benefits programs, including medical, dental, vision, HSA/FSA/HRA, and ancillary offerings. Partner with HR leadership and outside brokers/carriers on annual plan design, renewals, and benchmarking to keep Navia's offerings competitive and cost-effective. Lead open enrollment planning and execution, including employee communications, system configuration, and post-enrollment audits. Reconcile monthly and quarterly carrier invoices and enrollment data (medical, voluntary, HRA/FSA claims), resolving discrepancies to protect benefit accuracy and cost control. Serve as the escalation point for complex employee benefits questions, eligibility issues, and life-event changes.
• Multi-State Payroll & Compliance Support - Partner with Payroll to support accurate multi-state payroll processing, including timecard review, tax and wage compliance, and resolution of discrepancies before processing deadlines. Maintain working knowledge of multi-state employment law, wage and hour requirements, and leave mandates, flagging compliance risk as Navia's footprint expands. Support state-mandated training deployment and tracking across all applicable jurisdictions. Administer FMLA and leave of absence programs end-to-end, coordinating eligibility, documentation, and return-to-work transitions with managers and IT.
• Employee Relations & HR Operations - Act as a trusted, day-to-day resource for employees and managers on HR policy, benefits, and workplace concerns, escalating and documenting employee relations matters as needed. Support the annual performance management cycle, including system setup, communications, and completion tracking across the organization. Conduct HRIS audits of employee data, promotions, and compensation changes to safeguard payroll accuracy and data integrity. Contribute to HR policy development, process improvement, and special projects with a solutions-oriented, senior-level perspective.

Work Environment

Candidates within 30 miles of one of our four office locations may be asked to come into the office for a hybrid schedule depending on the role. Eligible candidates will reside in one of the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, and WA.

Why Join Navia?

• Impact: Play a pivotal role in supporting employers and employees nationwide.
• Growth: Advance your skills with a team committed to excellence and innovation.
• Culture: Join a company that values collaboration, innovation, and customer-first solutions.

Perks and Benefits

• Competitive Salary Range: $60,000 – $70,000
• Generous health benefits
• Company sponsored wellness benefits
• Complimentary Life Insurance and Long-Term Disability Insurance
• Paid time off
• 6 Paid Holidays & 2 Paid Floating Holidays
• Work from home and hybrid schedules available!

Requirements

What We're Looking For

• Education & Experience: Bachelor’s degree in human resources, Business Administration, or a related field; or equivalent work experience. 5+ years of progressive HR Generalist experience, with substantial hands-on ownership of employee benefits administration and plan design. Direct experience supporting or partnering on multi-state payroll processes. Experience with HRIS platforms (Paylocity a plus!)
• Knowledge & Compliance: Strong working knowledge of benefits plan design, funding structures, and carrier/broker relationships. Solid understanding of multi-state employment law, wage and hour rules, and payroll tax fundamentals. Working knowledge of FMLA, ADA, and applicable state leave laws. Familiarity with HIPAA compliance requirements.
• Skills: Sound judgment and discretion in handling sensitive and confidential employee information. Strong analytical skills with high attention to detail and a commitment to data accuracy. Ability to manage multiple priorities and competing deadlines in a fast-paced environment. Excellent written and verbal communication skills, with the ability to advise managers and employees at all levels. Collaborative, proactive, and comfortable operating with a high degree of autonomy.

Bonus Points For: SHRM-CP, SHRM-SCP, PHR, or SPHR certification. Experience in the benefits, insurance, or TPA industry. Exposure to SSAE/SOC audit processes.