Job Title: HR Technology Analyst

FLSA Status: Hourly, Non-Exempt

Location: Remote, While candidate can be located anywhere in the US, this position must work Pacific Hours Mon-Fri 8a-5p

Travel Expectations: Occasional travel for in-person meetings or training

Reports to: Senior HR & Benefits Analyst

About The HR Innovator Group

The HR Innovator Group is a forward-thinking HR consulting firm dedicated to transforming the way businesses approach their HR practices. With a focus on technology, strategy, and innovation, we partner with clients to streamline HR processes, enhance employee experiences, and foster compliance and growth. As a fully remote company, we support multiple client organizations across diverse industries. Team members must be adaptable, precise, service-oriented, and comfortable moving among different client priorities, systems, and processes.

Mission

At The HR Innovator Group, our mission is to revolutionize the HR landscape by providing innovative solutions that empower organizations to unlock the full potential of their human capital. Through technology, strategic insights, and personalized support, we transform traditional HR practices into forward-thinking strategies that drive organizational growth, foster employee engagement, and cultivate a culture of excellence.

Statement on Diversity

The HR Innovator Group is committed to building a diverse, inclusive, and equitable workplace where everyone is treated with respect and dignity. We are an equal-opportunity employer and do not discriminate based on age, race, ethnicity, class, religion, physical ability, gender, sexual orientation, or any other status protected by applicable law.

Job Summary

The HR Technology Analyst is responsible for supporting the configuration, administration, data quality, reporting, training technology, and user experience of client HR systems. The analyst works across HRIS, payroll, timekeeping, recruiting, onboarding, document management, benefits, learning management systems (LMS), and other training technology platforms. Under the direction of the Senior HR & Benefits Analyst, this role supports multiple client environments, resolves routine system needs, documents workflows, tests changes, assists with training administration and delivery, and escalates decisions involving compliance, security, integrations, or significant business impact.

Essential Duties

System Administration & User Support

• Maintain employee, organizational, job, compensation, manager, location, access, course assignment, and training completion data in assigned HR technology platforms.
• Process routine system transactions related to onboarding, offboarding, job changes, reporting relationships, workflows, documents, training assignments, and LMS administration.
• Provide first-line support for user access, navigation, system errors, and routine configuration questions; document and escalate complex cases.
• Coordinate with vendor support teams, track cases through resolution, and communicate status and next steps to stakeholders.
• Apply approved role-based permissions and follow security, confidentiality, and least-access practices.

Configuration, Testing & Implementation Support

• Assist with client implementations, system conversions, feature rollouts, LMS/training technology launches, and integrations by gathering requirements and maintaining project documentation.
• Configure approved fields, forms, workflows, notifications, onboarding tasks, training assignments, reports, and other platform features under senior oversight.
• Prepare test scenarios, conduct user acceptance testing, record results, validate corrections, and support production readiness checks.
• Perform data imports and exports using approved templates and controls; validate record counts and exception reports.
• Maintain configuration inventories, decision logs, process maps, standard operating procedures, and end-user guides.

Data Integrity, Reporting & Audit Support

• Run system audits to identify missing, inconsistent, duplicate, or outdated employee and configuration data.
• Build and maintain routine reports, trackers, dashboards, training completion reports, and client-ready data summaries.
• Compare HRIS, payroll, benefits, timekeeping, LMS/training, and source records to identify discrepancies and support reconciliation.
• Document data corrections, approvals, and validation results to create a clear audit trail.
• Support recurring reporting, compliance data requests, and audit readiness under senior guidance.

Workflow Improvement & Client Service

• Map current-state processes and help design practical future-state workflows using HR platforms, LMS/training technology, and Microsoft 365 tools.
• Identify manual work, control gaps, duplicate entry, and user-experience issues and recommend improvements.
• Support client meetings and system/training initiatives through agendas, demonstrations, action-item tracking, and follow-up documentation.
• Create clear employee and administrator instructions, training materials, and system guides that translate technical steps into accessible language.
• Manage assigned priorities across multiple client environments and communicate risks, blockers, and deadlines promptly.

Education and Experience

• Associate's or bachelor's degree in Human Resources, Business Administration, Information Systems, Finance, or a related field preferred; equivalent education, training, or relevant experience will be considered.
• One to three years of professional experience in Human Resources and/or HR technology is required, including hands-on exposure to HR systems and related HR processes.
• Experience supporting a book of business and managing priorities across multiple clients, entities, or business units is required.
• Experience working within a small and/or growing business environment is required.
• Professional certifications are welcome but not required; the successful candidate should be willing to pursue role-relevant training as the position develops.

Required Skills/Abilities

• Proficiency and hands-on experience working in HRIS and/or payroll systems such as ADP, Paycom, Gusto, Paylocity, Rippling, or comparable platforms.
• Experience working with learning management systems (LMS), training technology, or similar platforms, including course assignment, completion tracking, reporting, and user support.
• Strong proficiency with spreadsheets, structured data, system troubleshooting, and navigating HR technology platforms.
• Working understanding of HR and payroll processes and how system changes affect downstream users, data, training, and related workflows.
• Strong attention to detail and commitment to accurate, complete work.
• Ability to organize and manage competing priorities across a book of business, track deadlines, shift between client environments, and communicate promptly when priorities conflict.
• Clear, professional written and verbal communication with clients, employees, vendors, and internal team members.
• Initiative, adaptability, and comfort working in a small, growing business environment where processes and priorities may evolve.
• Sound judgment, discretion, and respect for confidential employee and client information.
• Working proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, SharePoint, and related tools.

Physical Requirements

• Prolonged periods of sitting and computer work.
• Must be able to lift objects up to 15 pounds occasionally.
• May require schedule flexibility and occasional travel to California or Tennessee for in-person meetings or training.

Reasonable Accommodation

The HR Innovator Group is committed to providing equal employment opportunities to all individuals. If you are a candidate or employee who requires reasonable accommodation to perform the essential functions of this role, you may request accommodation by contacting our HR department. We will work with you to identify appropriate adjustments that enable your success.