Amatriot Group
·2 days agoAmatriot Group
·2 days ago
Location
remote, United States
Salary
$28k – $30k/yr
Commitment
Full Time
Level
Junior (<2 years)
Location: Remote
Security Clearance: T1 Public Trust
Job Type: Full-Time
Target Pay Range*: $14.00 - 15.00 / hour
*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Position Overview
The Help Desk Technician I supports the mission of the Centers for Disease Control and Prevention by assisting the Service Desk in providing 24/7 IT support to CDC staff. This role supports enterprise IT operations, collaborates with Service Desk personnel, and uses designated IT support tools to deliver responsive technical assistance.
Key Responsibilities
Technical Support
Qualifications
Education: High school diploma or GED.
Experience: 2+ years of related experience.
Skills: Technical skills with O365 applications and VPN support.
Other Requirements
Schedule: Saturday–Sunday, 5:00 AM–6:00 PM Monday–Tuesday, 12:00 PM–9:00 PM
New employee training schedule: 7:30 AM–4:30 PM for four weeks
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