JOB DESCRIPTION

As the Health eCommerce Associate Director, you will lead the development and execution of digital commerce strategies that drive short- and long-term growth for Best Buy Health. In this role, you'll oversee key aspects of the e-commerce business, including digital strategy, customer experience, online merchandising, marketplace growth, and performance optimization. You'll partner across product, marketing, design, and technology teams to deliver exceptional digital experiences while identifying new opportunities to meet evolving customer needs. This is a highly visible leadership role for a strategic and data-driven leader who is passionate about driving online growth and innovation.

This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.

What you'll do

• Develop and execute e-commerce strategies that drive revenue growth and profitability
• Lead cross-functional initiatives to increase traffic, improve conversion, and optimize digital offerings and promotions
• Partner with product, design, and marketing teams to enhance customer experience and execute digital marketing strategies
• Define and optimize digital user experiences, site merchandising plans, and marketplace expansion opportunities
• Monitor business performance, leverage analytics and insights, and provide strategic recommendations to senior leadership

Basic qualifications

• 7 years of demonstrated success in an e-Commerce role in a high performing business
• 5 years of leadership experience
• 5 years of project leadership experience
• Track record of leading cross-functional teams through significant organizational change or digital transformation, driving measurable improvements in efficiency and profitability
• Strong understanding of e-commerce platforms, digital marketing tools, SEO, and applied analytics to drive online sales and customer engagement
• Proven track record of success in managing medium to large-scale e-Commerce platforms and driving online sales growth

Preferred qualifications

• Bachelor's or Master's degree in a related field
• 9 years of demonstrated success in an e-Commerce role in a high performing business
• Experience with other e-commerce platforms such as Shopify, eBay, and Walmart
• Familiarity with CRM and ERP systems

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. Incentive Programs Summary

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. Benefits Guide

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.