Head of product- payer

About the Role

The Head of Product- Payer Solutions leads Innovaccer’s payer product portfolio, spanning AI applications in IT, financial and clinical operations. Reporting directly to the Chief Product Officer, the Head of Payer Solutions is a senior leadership role with broad organizational scope — you will own the product strategy and roadmap end to end, lead a team of product managers, partner deeply with engineering, data science, design, and clinical operations, and work hand-in-hand with go-to-market teams to personally grow, mature, and scale the go-to-market strategy.

The ideal candidate is someone who has taken a product or a business from a standing start to a real, referenceable market position. You should be equal parts strategist, innovator and closer: someone who can build the plan and then walk into a room with a health plan CXOs and sell it.

A Day in the Life

Business & Product Strategy

• Define and own the end-to-end strategy for Galaxy, Innovaccer's payer solution spanning risk adjustment, quality management, payment integrity, and utilization management, with agentic AI as the operating model rather than a feature layer.
• Develop a differentiated point of view on where the market is heading and translate that into an AI-first product roadmap that positions Innovaccer ahead of the curve, defining where Galaxy expands next — new use cases, new payer segments, new regulatory surface area — and building the business case for each bet.
• Partner with the CPO to shape Innovaccer's overall product narrative and communicate strategy to customers, investors, and internal stakeholders.
• Lead a team of product leaders to develop world-class products with the agility of an early-stage startup.

Go-to-Market & Commercial Ownership

• Build and own the go-to-market plan for Galaxy: target segments, buyer personas, sales motion, and the proof points that move a payer CXO from interested to signed.
• Be the lead seller in strategic deals — you will personally pitch, negotiate, and help close alongside sales, not hand off a deck, do demos, and step back.
• Partner with sales, marketing, and customer success to build and convert pipeline, and be direct with yourself and the team about what is working and what is not.

Team & Execution Leadership

• Work seamlessly with GTM and commercial teams to execute at the pace the market demands.
• Set a high operating cadence: fast decisions, clear prioritization, and a bias toward shipping and closing over deliberating.
• Partner with engineering, data science, and clinical and regulatory SMEs to make sure what gets built is what the market will actually buy.
• Own the metrics that matter to the business — pipeline, bookings, retention, and product adoption — and build a rhythm of accountability around them.

Market & Customer Engagement

• Be Galaxy's most visible external voice — with customers, at industry conferences, in analyst and KLAS conversations, and in the press.
• Develop deep relationships with payer CXOs, VPs of Risk Adjustment, VPs of Quality and Stars, and Medical Directors of UM, understanding their world well enough to sell into it credibly.
• Represent Innovaccer in competitive evaluations against point payer vendors and payer-owned solutions, and win the room.
• Turn every customer conversation into product and GTM insight, and close the loop back into strategy fast.

What You Need

This role demands a rare combination of builder instincts, commercial range, and payer domain fluency.

• 8+ years of experience in product, strategy, or general management, with a demonstrated track record of launching new products or new businesses into market from an early stage, including the strategy, the go-to-market plan, and the first wave of customers.
• Entrepreneurial, founder-operator mindset: you have owned P&L responsibility, you have taken products from idea to market, and you have a track record of consulting with payer clients on growth and market entry.
• A demonstrated ability to sell: You can personally pitch, negotiate, and close with senior executives — you do not just build the product and hand it to someone else to sell.
• Payer domain fluency: in risk adjustment, quality and Stars performance, utilization management, or value-based care economics — or the speed to get fluent fast.
• Comfort owning a business outcome, not just a roadmap: pipeline, bookings, and market share, in addition to product quality and adoption.
• A track record of building and leading high-performing, cross-functional teams: You hire well, develop talent, and build teams from a standing start.
• Exceptional executive presence and communication skills: equally credible in a boardroom, an analyst briefing, or a working session with a health plan's VP of Risk Adjustment.
• Comfort operating in ambiguity: You do not wait for a fully built playbook. You build the plan as you go and create clarity for the people around you.

Nice to have

• Prior experience selling to health plan or payers.
• Experience competing against or partnering with payer point vendors or payer-owned solutions.
• Experience scaling a health-tech or payer-tech business from early revenue to a durable, referenceable market position.
• Direct P&L ownership at a startup or business unit, including pricing and packaging decisions.
• Familiarity with agentic AI or AI-native product architectures in healthcare.

Here’s What We Offer

• Generous Paid Time Off: Recharge and relax with 20 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
• Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information, please visit the below websites:

• E-Verify
• Right to Work (English)
• Right to Work (Spanish)