Head of fertility sales & business development

This role leads national physician and clinic engagement for the fertility pharmacy business, owns all non-payer sales and business development activity, and manages a team of account executives, physician support specialists, and front-line sales leaders driving growth across fertility clinics, MSOs, and provider networks. This role reports directly to the President of Fertility Pharmacy.

Key Responsibilities

• Lead national physician/clinic engagement strategy — developing and executing outreach to fertility clinics, MSOs and provider groups to drive referral volume and retention.
• Own all non-payer sales and business development activities for the fertility pharmacy business, including inside and outside sales, physician engagement, and new client/channel opportunities (payer sales sit outside this scope).
• Manage and develop a multi-layered team: Sales leaders overseeing physician support specialists and field/outside account executives.
• Represent Freedom/VFP's clinical and technology investments (e.g., ScriptMed, the Newburyport site, Safire) in clinic-facing conversations, positioning the business's capabilities to providers and clinic executives.
• Promote and support adoption of patient communication and engagement tools with clinics, including Relay texting and the Connected PA Prior Authorization program.
• Gather and relay clinic and provider needs back into the business to inform product and service roadmap decisions.
• Build and maintain executive-level relationships with leaders of large clinic organizations and multi-site clinic groups (MSOs), serving as the senior relationship owner for key legacy VFP accounts.
• Develop and execute sales strategies and pipeline management to achieve sales growth targets across an assigned book of clinics/territories, in a market environment shaped by clinic consolidation and MSO growth.
• Ensure systems and processes are in place to meet the needs of internal stakeholders (product, operations, pharmacy) and external clinic/provider clients.
• Contribute to establish strategic goals for the sales and business development function as part of the Fertility leadership team, partnering closely with Operations (Managing Director) and Product Strategy (Director) peers.
• Exercise significant independent judgment in the field, often making decisions with limited information that carry long-term impact on clinic relationships and territory performance.
• Support succession and bench strength within the physician engagement team, including mentoring senior managers who may be positioned for future director-level roles.

Team & Scope

• Direct reports (per current org structure): Senior Manager(s), Physician Engagement (each with their own account executive team); Manager, Physician Support (overseeing physician support specialists); field/inside account executives.
• Territory: National physician engagement oversight
• Key cross-functional partners: Managing Director, Operations; Director, Product Strategy; Legal/Compliance (contracting, non-compete/non-solicit agreements); Marketing/Sales Enablement.

Qualifications

• Significant experience (5+ years) in specialty pharmacy, healthcare services, or fertility/reproductive health sales and business development, with strong preference towards fertility industry experience, including people leadership of a multi-level sales team.
• Demonstrated success building and maintaining executive relationships with clinic groups, MSOs, or provider organizations in a healthcare or pharmacy setting.
• Experience navigating complex, matrixed organizations, ideally through M&A integration (e.g., combining legacy sales models/territories post-acquisition).
• Working knowledge of specialty pharmacy operations, prior authorization workflows, and payer/provider dynamics in the fertility space is strongly preferred.
• Willingness to travel to support clinic relationships, industry conferences, and multi-site team management.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.