Head of commercial product

Arc network is currently seeking a Head of Commercial Product. This is a senior commercial role for someone who gets genuinely excited about the intersection of events, data, and digital revenue. This individual will own the go-to-market strategy and commercial success of our growing portfolio of event technology and data products — starting with our pipeline intelligence tools, 1:1 Meetings, and Lead Scanning, and expanding into new products that sit at the intersection of our digital, data, and events strategy.

The Head of Commercial Product will partner with Technology and Product teams, but the role's focus is squarely commercial: pricing strategy, GTM planning, internal evangelism, sales enablement, and driving adoption and revenue across the business. This individual will be the person who makes these products land internally and externally.

Key Responsibilities

Commercial Strategy and GTM

• Develop the go-to-market strategy for the full product portfolio, from positioning and pricing to launch sequencing and revenue targets, and work with P&L leaders to execute.
• Develop and maintain pricing models and commercial frameworks that are competitive, scalable, and clearly tied to client value.
• Build and manage business cases for new product development, translating market opportunity into investment rationale.
• Provide commercial input into product roadmaps acting as the bridge between what clients will pay for and what the product team builds.
• Provide explicit direction to marketing for the messaging map that maintains the overall messaging designed to drive results.

Sales Enablement & Internal Evangelism

• Work closely with sales teams to build confidence and capability around the product portfolio — creating tools, collateral, and training that make selling easier.
• Act as an internal champion for these products across event, marketing, and commercial teams, driving awareness, understanding, and adoption.
• Partner with marketing to develop campaign strategies, product messaging, and client-facing materials that articulate clear commercial value.
• Represent the product portfolio in client conversations, pitches, and at industry events where relevant.

Stakeholder Partnership & Commercial Governance

• Partner with P&L owners, event directors, and senior leadership to align product strategy with business priorities and revenue goals.
• Establish clear KPIs and reporting frameworks to track product commercial performance and surface insights that drive decisions.
• Gather structured feedback from sales, clients, and event teams to inform product priorities — ensuring what gets built reflects real commercial demand.
• Work with event teams to embed products into the event proposition, packaging them effectively and ensuring operational readiness at launch.
• Partner with editorial and marketing services teams to ensure strategic alignment between product sets and key account pitches across services.

Qualifications

5 + years in a commercial product, digital revenue, or GTM strategy role with a track record of owning and growing a product P&L or revenue line. Strong background in digital sales, digital new business, or digital GTM. Events industry experience is strongly preferred; you understand the commercial ecosystem of organisers, exhibitors, and attendees. Proven ability to develop pricing strategies, build business cases, and translate product capability into client value. Experience enabling and educating sales teams. Ability to confidently manage stakeholders and work across commercial, technical, and operational teams without losing focus on revenue outcomes. Data-literacy and strong analytical skills. The ideal candidate will be comfortable defining metrics, interpreting performance, and making evidence-based recommendations. Ability to cultivate a growth mindset, with a commitment to continuously developing oneself, improving how Arc works, and contributing to the growth of the organization.

Physical Demands

The physical demands of the job include: Performing work in an indoor office environment Operating standard office equipment such as computers, printers, keyboards, monitors, phones, and other telecommunications or internet-enabled communications devices. Possessing short-distance visual acuity to perform an activity such as: entering, preparing, and/or analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading. Sitting, standing, bending, reaching items while at the event worksite. Lifting, pulling, pushing, and/or carrying small to medium sized (0-30 lbs.) parcels, packages and other items or traversing short distances. Traversing longer distances and/or standing for extended periods of time is required during conferences and in-person events. Travel 5-10% annually.

This is a regular, full-time role. Most work is typically conducted Monday – Friday, during Arc’s core business hours, between 9:00 AM and 5:30 PM. Travel to events is required. This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Compensation

The annual compensation range for this role is $140,000.00 – $160,000.00, less applicable taxes and deductions. Factors used to determine the compensation range for a given position may impact what compensation within the stated range may be offered to any individual candidate (e.g., years of experience, level of education or credentials obtained, geographic and market considerations, etc.).