About the Role

Leading every Creator Command Center NewWorld runs, so each one helps a mission-driven organization reach and move the people who matter most.

Location: Remote and US-based, with the option to work from our New York office

Type: Full Time

Salary: $150,000–$180,000

Travel: Regular, aligned with client engagements

What You’ll Do

Command Centers

• Oversee every active Creator Command Center, from launch through final reporting
• Hold each engagement to its scope, budget, timeline, and quality bar
• Step in on high-stakes moments, client escalations, and fast-moving news
• Serve as the senior client partner on our most important engagements

Strategy Directors and Teams

• Hire, manage, and develop the Strategy Directors who lead each command center
• Staff each command center from the shared team of designers, project managers, and production staff
• Manage partner agencies, creator networks, and vendors across engagements

The Practice

• Build and refine the command center model, including scoping, onboarding, workflows, and reporting
• Turn results into case studies and proposals with the Senior Program Director
• Bring audience research and performance data into how every engagement is planned and measured

What You Bring

• 10+ years in strategic communications, campaigns, or client leadership, including leading several engagements and teams at once
• A record of leading high-stakes, fast-moving communications or campaign work for mission-driven organizations
• Experience managing strategists or engagement leads across several concurrent engagements
• Senior client leadership, with the credibility to guide executives through difficult calls
• Fluency in creator ecosystems and how narrative translates to platform-native content
• Strong command of scopes, budgets, timelines, and vendor relationships
• Experience building a repeatable service model or practice, not just running projects
• Calm, clear judgment when several engagements peak at once
• Experience in an early-stage or fast-moving consultancy, agency, or media company

Who You Are

• You help strategists do their best work by trusting them with real ownership
• You stay steady when news breaks and several clients need you at once
• You set a high bar for the work and make it clear enough for others to meet
• You measure success by results, and by whether the work reaches the people it’s meant for
• You’re motivated by building a practice that advances NewWorld’s mission

Compensation and Benefits

The salary range is $150,000–$180,000 and is set by experience. Compensation is competitive with current market rates for comparable roles in media and communications. The role includes full benefits, with health coverage and paid time off. The role is remote, with a strong preference for candidates based in New York, Toronto, or Los Angeles, and the option to work from our New York office.