Education & program manager

We are actively searching for an Education & Program Manager (EPM) to add to our team. If you have experience managing educational programs and supporting meetings, conferences, and webinars for associations or non-profits, we want to hear from you!

We are excited to offer a flexible, remote-first work environment. Our employees work remotely across the country.

About Impact

Founded in 2006, we are an Association Management Company (AMC) that specializes in managing medium-sized associations led by volunteers. Our clients are associations in a wide variety of industries and range from local chapters to international organizations and professional societies. Learn more about us at ImpactAMC.com.

About this role

This is a unique opportunity to work with a number of association clients to implement and project manage their educational programs.

The primary job of an Education & Program Manager (EPM) is to successfully develop and manage all educational programs included under contracted scope of services for their assigned client associations. While an EPM’s responsibilities can vary depending on a client’s size and structure, they often act as a primary point of contact and are responsible for fulfilling daily program and event-related needs and ensuring smooth functioning of their client teams.

As a member of the Impact Events Team, EPMs are also responsible for supporting effective execution of event-related needs for their clients.

Job duties include, but are not limited to:

Educational Program Management:

• Develop and manage educational programs for conferences, annual meetings, seminars, and other learning events.
• Manage abstract and proposal processes, including calls for submissions, review processes, and communications.
• Manage speakers, including invitations, communications, biographies, disclosures, presentations, and deadlines.
• Develop and maintain conference agendas, educational tracks, and session schedules, and provide strategic recommendations to strengthen and enhance existing client education programs.
• Manage the conference poster process, including poster selection, presenter communications, coordination, scheduling, and preparation of final poster materials.
• Coordinate, edit, proofread, and review education related conference and webinar materials, including programs, agendas, speaker biographies, educational content, and related communications.
• Support webinar programming, including topic development, speaker coordination, scheduling, technology/platform coordination, and post-event activities.
• Own continuing education (CE) and credentialing processes, including documentation, applications, attendance, evaluations, certificates, and reporting.
• Support education and program committees and volunteer leaders as needed and as outlined within a client’s scope of services.
• Maintain program timelines and ensure educational deliverables are completed accurately and on schedule.

Program Strategy and Enhancement

• Identify opportunities to improve and standardize education/program processes across client accounts.
• Standardization of meetings for accreditation purposes.
• Meeting Planning work, as needed. Including, but not limited to:
• Develop and execute event marketing and communications, including content development, client mailings, and promotional materials.
• Manage event registration platforms and technology, and maintain event content across websites, databases, learning systems, and other platforms.
• Coordinate meeting committees, speakers, sponsors, and assigned team members while keeping client teams informed of priorities and progress.
• Develop event strategies that support client goals, increase attendance and revenue, and ensure successful execution across internal and external teams.

Other duties as assigned.

This job also requires travel, as you will be expected to attend client events and professional development conferences throughout the year.

Pay range for this position:

$24 - $26 per hour

Required experience:

• Minimum of 3 years of program management experience
• Professional meeting management experience
• Experience working with nonprofit organizations/associations
• Associate’s degree

This is a full-time, 40 hour/week position and employees must be consistently available during Impact’s core work hours: 9:00am - 3:00pm Central Time.

Why work for Impact?

We offer a challenging and fun environment, an amazing team, and opportunities for advancement. We are a quickly growing company and value our employee’s input, suggestions, and feedback. You will feel valued, motivated, challenged, and encouraged!

Benefits include:

A flexible work environment:

• The opportunity to work remotely
• Four hours of flex time each week
• Optional half-day on Fridays once all hours are completed

Unique company holidays and time off:

• Impact offices close for a full week of paid holiday time:
• At the end of June for our annual “Summer Break”
• Between Christmas Eve and New Years Day
• All employees receive one day of paid PTO to use as a “floating holiday” each year

Continuous learning and growth:

• Regular paid professional development opportunities
• Opportunities for advancement and internal movement

Opportunities to connect with coworkers:

• Monthly social events and regular team activities such as games, book clubs, informal chats, and more
• Paid group volunteer opportunities with local organizations

Knowing you are valued member of the team:

• Open and accessible communication with leadership
• Encouraged company-wide recognition
• An inclusive work environment

Additional benefits:

• Paid time off, medical, dental, vision, 401K, paid holidays, life insurance, short/long term disability, and wellness
• Company-provided equipment and technology

See more about our benefits at ImpactAMC.com!

Impact embraces diversity and equal opportunity in a serious way. We are committed to fostering a culture of diversity, inclusion, equity, anti-racism, and cultural competence among our leadership, staff, and members. We recognize that diverse teams make the strongest teams and we encourage people from all backgrounds to apply.