Director, supplier quality performance improvement

Date Posted: 2026-09-10

Country: United States of America

Location: US-AZ-REMOTE

Position Role Type: Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Security Clearance Type: DoD Clearance: Secret

Security Clearance Status: Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Director, Supplier Quality Performance Improvement, is responsible for leading the analysis of supplier performance to form, develop and deploy strategies and activities to drive substantiated quality performance improvement in the supplier base measured in the numbers of escapes and PPM. You should deploy your own staff into the supplier base as appropriate, but more so coach and drive the extended Suppler Assurance team by deploying the strategies and activities on a broad base needed to reach and surpass established targets.

This leader drives systemic issue resolution, enhances supplier capability and performance, and ensures robust quality processes are consistently applied throughout the supplier base. The role oversees a dispersed team of technical quality professionals and partners closely with cross-functional leaders to strengthen supplier assurance and enable delivery of high-quality products to customers.

What You Will Do

• Forms and leads focused, consolidated efforts and initiatives for high impacted areas (biggest driver of bad quality) cross the supply base. Could be specific suppliers/Failor modes/elements of quality systems/process steps/commodities/Raytheon end products etc.
• Lead the enterprise Root Cause Corrective Action (RCCA) strategy for suppliers, ensuring rigorous, data-driven problem solving and sustainable corrective actions.
• Oversee technical quality staff responsible for supplier support, on-site engagement, coaching, and resolution of complex technical issues.
• Direct work transfer planning and execution from a quality and process-readiness perspective, ensuring supplier capability, process control, and risk mitigation.
• Establish and maintain standard RCCA processes, training materials, and performance metrics across the Raytheon supplier base.
• Partner with Supplier Quality, Operations, Engineering, and Program leadership to resolve systemic supplier challenges and accelerate quality improvements.
• Review and analyze supplier performance data to identify trends, drive root cause elimination, and inform strategic quality initiatives.
• Build strong relationships with critical suppliers to elevate their problem-solving capability and ensure alignment with Raytheon quality expectations.
• Lead cross-functional investigations for high-impact escapes, coordinating corrective action plans and executive-level briefings.
• Manage and develop a high-performing team of RCCA specialists, quality engineers, and technical staff; set priorities, coach, and foster continuous improvement.
• Support supplier readiness for new product introduction, rate increases, and major transitions—including process validation, qualification planning, and risk assessments.
• Drive consistency in the application of quality standards, methods, and tools across all supplier engagements.
• Provide regular updates to the Executive Director of Supplier Assurance and senior leadership on supplier quality performance, RCCA effectiveness, and emerging risks.
• Ability to travel 75% of time to supplier locations, as needed.

Qualifications You Must Have

• Typically requires: A Bachelor’s Degree or equivalent experience and minimum of fourteen (14) years prior relevant experience, or an advanced degree in a related field and minimum of twelve (12) years’ experience.
• Relevant experience is supplier quality, manufacturing engineering, operations, or other engineering fields.
• 14 years of expertise in driving root cause, containment, irreversible corrective actions and lessons learned, structured problem solving (Red X), and quality systems execution.
• Experience within aerospace and defense or similarly complex industries.
• Experience leading and mentoring technical teams.
• U.S. Citizen - The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Demonstrated end-to-end ownership of supplier manufacturing output, extending beyond traditional quality-focused responsibilities.
• Proven leadership experience cultivating a high-performance culture, with an emphasis on driving outcomes rather than managing tasks.
• Background in Supplier Quality within industries that require true end-to-end responsibility (such as automotive or similarly complex, regulated environments).
• Experience leading production operations for highly engineered products in competitive markets, including responsibility for performance, delivery, and continuous improvement.
• Experience leading technical teams and managing cross-functional initiatives.
• Strong analytical skills and ability to translate data into actionable insights.
• Excellent communication, leadership, and stakeholder engagement capabilities.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Not Relocation Eligible – Relocation assistance not available

Learn More & Apply Now!

Please consider the following role type definitions as you apply for this role.

Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

We Are RTX

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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