Director student it services

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Location

remote, CO, United States

Salary

$172k – $177k/yr

Commitment

Full Time

Level

Director

Required skills

Strategic leadershipPortfolio managementIT service managementBusiness relationship managementStakeholder engagementTeam leadershipBudget managementVendor managementEnterprise technology strategyChange managementHigher education administrationProject managementOperational oversightData governanceSaaS managementITIL

Job Description

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you’ll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you’re passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.

Position Summary:

University Information Services (UIS) provides enterprise technology services, applications, and platforms that support the University of Colorado campuses and System Administration. UIS partners with university leadership and business organizations to deliver secure, reliable, and innovative technology solutions that advance the university's mission.

CU Student IT Services (CU-SIS) delivers and supports a portfolio of enterprise student technology products and services serving prospective students, current students, alumni, faculty, staff, and administrative offices across all four campuses and System Administration. The portfolio includes student information systems, enrollment and admissions technologies, financial aid systems, student financial services, degree planning and audit solutions, international student services systems, student communications platforms, reporting and analytics capabilities, and a growing ecosystem of integrated software-as-a-service (SaaS) applications.

The Director of Student IT Services provides strategic leadership, operational oversight, portfolio stewardship, and organizational direction for CU-SIS. This position is responsible for aligning technology services and investments with university priorities, fostering strong relationships with campus and system stakeholders, ensuring reliable service delivery, and developing a high-performing team capable of supporting an increasingly interconnected student technology ecosystem.

This position reports to the Assistant Vice President of IT Service Strategy and is exempt from the State of Colorado Classified Staff system.

Where You Will Work:

Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration. This role is eligible to work remotely within Colorado. Occasional travel to the System office and campuses will be expected. Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any change can be implemented.

Equal Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Duties and Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

  • Enterprise Student Technology Strategy & Portfolio Leadership
  • Business Relationship Management & Cross-Campus Collaboration
  • Service Delivery, Operations, & Organizational Effectiveness
  • Team Leadership & Talent Development
  • Resource, Capacity, & Investment Stewardship

What We Offer:

Salary: The anticipated hiring range has been established at $172,000-$177,000. CU System Administration takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the position, as well as the position’s scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

Qualifications:

Minimum Qualifications:

  • Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
  • Seven (7) years of progressively responsible experience supporting enterprise administrative systems, technology services, or business operations, including:
  • Five (5) years of leadership experience including:

How to Apply:

For full consideration, please attach the following as separate documents to your application: A cover letter identifying the job specific minimum qualifications you possess and interest in the position. A resume including all relevant experience to be accurately assessed against the qualifications listed in the posting.

Ready to join the team?

Apply now

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