General Purpose

Reporting to the SVP, Associate Chief Compliance Officer, Enterprise Risk Management, the Director of Compliance serves as direct support for compliance field activity, compliance investigations, education and training, auditing, assessment, and analysis. This position partners closely with the compliance leadership team, business operations, clinical operations, and finance. This position will promote strong, compliant, and values‑aligned culture. The role requires a seasoned compliance professional with extensive experience with investigations, audits, assessment, analysis, and training, with deep knowledge of skilled nursing facilities and post‑acute care regulations.

Essential Duties

• Complete compliance audits related to PACS policy and procedures as well as federal and state regulations.
• Analyze audit findings to identify trends, root causes and systemic compliance risks.
• Partner with clinical operations, facilities, and operations to implement corrective action plans and ensure timely follow-up.
• Conduct and/or partner on compliance investigations, ensuring all are completed timely, objectively and well documented.
• Work with the compliance leadership team to operationalize training initiatives and develop/deliver training programs.
• Track training completion metrics and measure effectiveness through assessments and trend analysis.
• Cross functional collaboration across the organization, including (but not limited to) risk management, legal, operations, clinical operations, finance, HR and IT teams.
• Provide regular updates on investigation and audit results and prepare reports.

Qualifications and Experience

• A bachelor’s degree, required. master’s degree, preferred.
• 6+ years of leadership in compliance or clinical operations within the skilled nursing industry.
• Prior experience leading compliance audits and conducting internal investigations in a healthcare setting.
• Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation; recommends opportunities to strengthen the internal control structure.
• Demonstrated experience promoting enterprise level initiatives and partnering across an organization.
• Strong analytical capabilities, excellent communication, attention to detail, and ability to work in a dynamic, fast-paced setting.

What is expected of you at this level

• Collaborate with operations and other business support staff.
• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage audits, investigations and education initiatives.
• Possesses strong attention to detail.
• Ability to effectively prioritize and execute tasks in a fast-paced, dynamic environment.
• Excellent time management, personal integrity, and ability to maintain confidentiality.

Physical Demands

• Primarily sedentary role with extended periods of computer work.
• Occasional standing, walking, and light lifting (up to 10-20 lbs).
• Regular use of hands for typing and office equipment.
• Ability to read and review detailed documents.
• Clear verbal and written communication required.
• Frequent travel, based on business needs.

Work Location

This role is remote, requiring 25%-50% travel.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide. If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you! We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.