About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

Opensity provides modernized technology platforms and elevated technology support to help our clients, including law firms, financial institutions, and corporations, excel in what they do best. We're looking for a Director of Information Security to lead and scale our client-facing managed security operations. This is a hands-on leadership role for someone who can run a high-performing security team, own the tools and processes behind it, and act as a trusted security advisor to our clients. You'll report to the EVP of Technology Enabled Solutions.

What you'll do

• Lead the team
• Manage a team of security engineers delivering managed security operations, incident response support, and security tooling for clients
• Set clear operating standards for escalations, documentation, and service quality
• Build career paths and technical development plans for your team
• Own security operations
• Oversee daily SOC-supporting services: alert triage, investigation, escalation, remediation tracking, and client reporting
• Lead major incident response, including executive communication, containment coordination, and post-incident reporting
• Coordinate with Legal, Corporate InfoSec, cyber insurance, and external DFIR partners when needed
• Own the tooling
• Manage the operational effectiveness of platforms like Rapid7, Microsoft Defender, Cisco Umbrella, and Mimecast
• Evaluate new security technologies and automation opportunities
• Partner with Engineering to improve integrations across security, monitoring, and ticketing systems
• Be a client advisor
• Act as a trusted advisor on risk reduction, security posture, and incident readiness
• Lead QBRs, service reviews, and executive briefings
• Translate complex security issues into clear business language for client and internal leadership
• Support RFPs, proposals, and security-related solution design with Account Management and Sales
• Drive process and reporting
• Build service delivery processes aligned to ITIL and SOC best practices
• Develop KPIs and reporting on alert volumes, incident trends, response times, and tool health
• Identify and close gaps in staffing, tooling, and client coverage

What you bring

• Bachelor's degree in IT, Cybersecurity, Computer Science, or equivalent experience
• 7+ years in cybersecurity, security operations, or infrastructure security, including 3+ years leading technical security teams
• MSP, MSSP, or client-facing technology services background
• Strong grasp of SOC operations, incident response, vulnerability management, and cloud/on-prem infrastructure (Azure, networking, Active Directory, Entra ID, Intune)
• Hands-on or leadership experience with platforms like Rapid7, Microsoft 365 security tools, Defender, Cisco Umbrella, or Mimecast
• Comfort communicating with executives, clients, and technical teams alike

Nice to have

• Experience leading managed SOC or MDR services
• Familiarity with NIST CSF, CIS Controls, or ISO 27001
• CISSP, CISM, Security+, CySA+, or equivalent
• ServiceNow experience
• Background supporting legal, financial services, or other regulated industries

The Compensation range for this role is 150,000 to 175,000 USD per year and may include an annual bonus.

Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.