
SORACOM
Customer reliability engineer
About Soracom Soracom was founded in 2015 by AWS veterans with a clear vision, making things happen for a world that works together. Today, Soracom serves over 20,000 customers and connects millions...

Nscale
·25 days agoNscale
·25 days agoLocation
remote, TX, United States
Salary
$130k – $200k/yr
Commitment
Full Time
Level
Lead / Manager
At Nscale, we are building the infrastructure for the AI revolution. Nscale is developing cutting-edge, sovereign generative AI solutions powered by a new generation of high-performance, sustainable data centers and GPUs built specifically for AI workloads.
The rapid growth of artificial intelligence is driving unprecedented global demand for compute and GPU infrastructure. Positioned at the heart of this transformation, Nscale is delivering the platforms that will enable the next decade of innovation.
Working closely with the world's most advanced AI technology providers — including Microsoft and NVIDIA — Nscale integrates next-generation compute hardware and GPU clusters across both partner and self-delivered facilities. This is a unique opportunity to join Nscale's journey, play a pivotal role in delivering transformative AI infrastructure, and help shape a company designed to scale rapidly across North America, Europe, and beyond.
We are hiring a Design Reliability Engineer to own the analysis that proves our systems will hit their availability targets, and the discipline that makes those numbers real.
Nscale's Power and Energy group develops behind-the-meter generation colocated with our data center campuses: fleets of hundreds of reciprocating engines, battery energy storage, and medium- and high-voltage distribution operating as islanded microgrids, serving loads with contractual availability commitments measured at the GPU. At this scale and redundancy, availability is not a brochure number. It is an engineered quantity: allocated from committed SLAs down to systems and equipment, modeled with rigor, defended against common-mode risks, and eventually measured live against the models that predicted it. This role owns that quantity, end to end, across power and mechanical scopes together rather than in silos.
This is a hands-on technical leadership role built for someone who runs with minimal oversight. You will own the availability model of record for each campus, the FMEA program across major equipment, and the reliability foundations of our digital twin: the living, data-fed model that will carry RAM analysis from design studies into day-to-day operations. You will direct the RAM consultants and reliability data work supporting the portfolio, challenge methodology on its merits, and put analysis in front of executives that they can bet commercial commitments on.
You will sit within the Power and Energy technology organization, working alongside the electrical, controls, mechanical, and pipeline engineering managers whose designs your models test, and with the commissioning and operations teams whose data will eventually close the loop. You will be the owner's technical authority on reliability, directing the work of consultants rather than simply accepting it, and resolving the questions where textbook RAM practice does not account for a system this large, this redundant, or this consequential.
Houston, TX (remote considered within the US, with regular site and vendor travel)
At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and our people are driving it.
At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know.
The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
$130,000—$200,000 USD
For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
Nscale does not accept unsolicited candidate submissions from recruitment agencies.

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