Job Summary

Our Revenue Compliance platforms process tax, business license, and property tax data for government agencies across the country. The databases behind those platforms are the system of record; when they are slow, unavailable, or incorrect, our customers cannot collect revenue. The Database Administrator owns the day-to-day health of those databases and serves as a hands-on contributor to the organization's migration to Amazon Aurora. This is a build-and-run position. A portion of the work is migration-focused, including assessment, schema and data movement, and cutover rehearsal. The remainder covers the operational fundamentals of backup and recovery, performance, capacity, and security. The role sits within a small group of database specialists working alongside software engineering, site reliability, and data engineering, and carries direct ownership of platform stability with a short path between the work and the outcome.

Duties and Responsibilities

• Administer production and non-production MySQL and MariaDB environments, including backup and restore, replication, patching, upgrades, capacity planning, and monitoring.
• Contribute to the Amazon Aurora migration through assessment, schema and data migration, replication and cutover planning, validation, and rollback procedures; help establish operating practices for the target environment.
• Profile slow queries, analyze execution plans, and design and maintain indexing strategies; partner with application engineers to resolve performance problems at the source rather than masking them.
• Maintain and regularly test backup and recovery procedures; own recovery point and recovery time objectives and demonstrate that they are met.
• Manage access controls, credentials, encryption at rest and in transit, and audit requirements for systems handling sensitive government and taxpayer data.
• Replace manual database operations with scripted, repeatable, version-controlled processes.
• Review schema changes and migrations prior to release; advise engineering teams on data modeling, query design, and the database implications of new features.
• Participate in an on-call rotation for database-related incidents; lead root cause analysis and drive durable corrective action.
• Exercise independent judgment in diagnosing and resolving production database issues, determining remediation approach, and escalating based on severity and customer impact.
• Establish and document operational standards for the database estate and evaluate tooling and process changes that improve reliability or reduce manual effort.

Education and Experience

• Bachelor's degree in Computer Science, Information Systems, or a related technical field; equivalent professional experience will be considered in lieu of a degree.
• Three to six years of hands-on database administration experience in production environments.
• Experience administering managed cloud database services such as AWS RDS, Azure SQL, or an equivalent platform.
• Demonstrated experience executing backup, disaster recovery, and high-availability procedures in practice, not solely documenting them.
• Hands-on experience with Amazon Aurora, either MySQL-compatible or PostgreSQL-compatible, including cluster configuration, read replicas, and Aurora-specific performance characteristics.
• Participation in a completed database migration, ideally from on-premises or self-managed infrastructure to a managed cloud service, including cutover planning and rollback execution.
• Experience with AWS Database Migration Service (DMS) or comparable replication and migration tooling.
• Microsoft SQL Server administration experience; our reporting and audit-compliance systems run on SQL Server and Azure.
• Experience supporting PHP-based application stacks, or working closely with engineers on one.
• Experience with infrastructure-as-code tooling such as Terraform or CloudFormation, and with CI/CD practices.

Knowledge, Skills and Abilities

• Strong working knowledge of MySQL or MariaDB, including configuration, replication, backup and recovery, and version upgrades.
• Demonstrated query and index tuning ability, including the ability to read execution plans and diagnose performance problems independently.
• Solid SQL skills and a working understanding of relational data modeling.
• Scripting proficiency for automation in Python, Bash, or a comparable language.
• Working knowledge of backup, disaster recovery, and high-availability concepts and architectures.
• Clear written communication, including the ability to document procedures and incident findings for a technical audience.
• Sound judgment regarding when and how to escalate during production incidents.
• Ability to manage competing operational and project priorities independently and with limited supervision.
• Ability to collaborate effectively with software engineering, site reliability, and data engineering counterparts in a fully remote environment.
• Working knowledge of AWS cost and capacity management for database workloads.
• Familiarity with the security and audit requirements associated with government or otherwise regulated data.

Work Environment

Office setting with a moderate noise level. The employee will work at an individual workstation, using a telephone and computer.

Physical Demands

Must be able to remain seated for extended periods. Regular use of a computer and other office machinery, such as printers and copy machines. Occasional movement around the office. Frequent communication via telephone.

Neumo Summary

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.