Virtual Coworker

·20 hours ago

Virtual Coworker

·20 hours ago

Customer service specialist for an insurance agency (home based full time)

Apply now

Location

remote, Munster, Illinois, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Customer ServicePolicy ServicingCommunicationData EntryDocumentationInsurance KnowledgeOutbound CallingClient OnboardingProblem SolvingProfessionalism

Job Description

Serve as the main point of contact for existing policyholders via email (primary) and phone using a dedicated work number and email
Handle backend policy servicing, including coverage increase requests and beneficiary changes
Prepare, submit, and track certificate requirements and other carrier documentation
Onboard newly sold clients: set up their records, send welcome communications, and share the work number and email so they can reach the office directly
Make outbound calls to clients for follow-ups, missing documents, and status updates
Coordinate with insurance carriers on pending requests and policy changes
Escalate sales opportunities and complex policy questions to the broker
Provide friendly, professional support to clients, many of whom are homeowners

Ready to join the team?

Apply now

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  Product Manager Interview
  David G. (Hiring Manager)
- 4:15 PM - 5:15 PM
  First Round Interview
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  Introductory Interview
  Marta W.
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  Kick-off Interview
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Wed
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  Qualifying Interview
  James Miller
- 5:30 PM - 6:00 PM
  Discovery Interview
  Chris V.
Thu
- 2:30 PM - 3:00 PM
  First Interview
  Michael T.
- 4:00 PM - 5:00 PM
  Interview
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Customer service specialist for an insurance agency (home based full time)

Required skills

Job Description

Ready to join the team?

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Stop wasting hours
on applications

Over 200,000 job seekers trust us

Frequently Asked
Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Over 200,000 job seekers trust us

Frequently Asked
Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Customer service specialist for an insurance agency (home based full time)

Required skills

Job Description

Ready to join the team?

Similar Jobs:

Medical billing customer service specialist

Remote customer service & booking specialist

Commercial frontline customer specialist

Resident services specialist

Customer experience and business operations specialist

Customer support specialist

Customer experience specialist - tier i

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions