Customer service rep - phone coordinator

Benefits:

• Opportunity to grow
• Great team that supports each other
• Paid time off

Are you friendly, dependable, and comfortable talking with people? Join TB Plumbing’s supportive office team! We’re looking for a customer service representative to help keep our calls, messages, and customer information organized.

What you’ll do:

• Answer incoming company calls with a friendly, professional attitude.
• Help callers with basic questions and direct calls to the appropriate team member.
• Return missed calls and follow up on messages.
• Review and respond to emails and voicemails.
• Update customer information and notes in our systems.
• Work with the office team to keep communication running smoothly.

What we’re looking for:

• A positive attitude and clear communication skills.
• Someone reliable, organized, and willing to learn.
• Basic computer skills and attention to detail.
• A team player who can stay calm and helpful in busy days.

Training is available! Customer service or office experience is a big plus.

Pay: $16–$22 per hour based on experience and performance.

You’ll join a team that values clear communication, teamwork, and helping each other succeed.

Flexible work from home options available.