Contract administration & data analytics analyst

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Job Details

This role is in support of American Health Packaging, a Cencora business offering pharma packaging services in the US.

This is a remote role but required to be in Eastern Time Zone.

Under the general direction of the Senior Manager of Portfolio Management, the Contract Administration & Data Analytics Analyst is responsible for overseeing contract lifecycle management, providing business insights through data analytics, and leading continuous improvement initiatives that enhance operational performance. This role serves as a key liaison between Commercial, Finance, Operations, IT, and Customer teams to ensure contract compliance, data integrity, process efficiency, and business alignment.

The position combines contract administration expertise with analytical capabilities to identify trends, improve decision-making, and drive strategic initiatives that increase productivity, reduce risk, and improve customer satisfaction. Continuous improvement and automation opportunities are a core focus of the role.

Contract Administration

• Independently manages portfolio activities for American Health Packaging and BluePoint Labs product lines.
• Identify, implement and communicate customer contract Add/Change/Delete activities.
• Actively manages multiple customer contracts including understanding contract terms, interface with Sales Managers to resolve any contract discrepancies or issues and ensuring compliance with contract terms and obligations.
• Maintain contract documentation and ensure accuracy across internal systems.
• Serve as a point of contact for Sales, Legal, Finance, Operations, and customers regarding contract-related inquiries.
• Conduct periodic contract audits and identify opportunities for process enhancements and risk mitigation.
• Develop and maintain standard operating procedures (SOPs), work instructions, and process documentation.

Data Analytics & Business Intelligence

• Supports standardized reporting functions.
• Analyze operational, financial, customer, and portfolio performance data to identify trends and business opportunities.
• Aid in the development and maintenance of dashboards and reports using business intelligence tools.
• Perform ad hoc analyses related to pricing, customer contracts, product portfolios, and business performance.
• Partner with stakeholders and BIA to define reporting requirements and analytical solutions.
• Validate data quality and implement controls to improve accuracy and reliability.

Continuous Improvement & Process Excellence

• Apply AI tools and technologies to improve contract management, document review, data extraction, and reporting processes.
• Identify, evaluate, and implement automation opportunities across contract administration processes.
• Identify workflow inefficiencies and implement process improvements to increase productivity and reduce cycle times.
• Partner with IT and business teams to implement automation tools and digital solutions.
• Drive change management efforts and support user adoption of new processes and technologies.
• Partner with BIA to facilitate cross-functional projects focused on operational excellence and customer experience improvements.
• Standardize best practices across business functions and promote a culture of continuous improvement.

Education & Experience:

• Bachelor's degree in Business Administration, Finance, Analytics, Supply Chain, Operations Management, or related field.
• 2+ years experience in contract administration, business operations, business analytics, or process improvement.
• Experience with PowerBI, Alteryx, Databricks, Dataiku, Business Objects, or other BI platforms.
• SQL knowledge is recommended.
• SAP, SalesForce, and IQVIA knowledge is beneficial.
• Advanced Microsoft Excel skills required.
• Excellent communication and stakeholder management skills.
• Experience in healthcare, pharmaceutical, distribution, manufacturing, or regulated industries.
• Hands-on experience with automation, AI-enabled solutions, or continuous improvement methods.

Core Competencies

• Contract Administration & Compliance
• Strong analytical and problem-solving capabilities.
• Data Analytics & Business Intelligence
• Continuous Improvement & Process Optimization
• Automation & Digital Transformation
• Strategic Thinking
• Cross-Functional Collaboration

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies

Affiliated Companies: Amerisource Health Services, LLC