KITCHEN EQUIPMENT SERVICE TECHNICIAN

HORIZON BRADCO – A SMART CARE SOLUTIONS COMPANY

Compensation: $70,000-85,000 Annually

About the Role:

As a Kitchen Equipment Service Technician, you will become a trusted advisor to your customers by consistently delivering innovative solutions to predict and prevent kitchen equipment failure, contributing to the success of thousands of restaurants, hotels, hospitals and other commercial customers.

What Will Your Day Look Like?

• Partner with grocery, restaurant, and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Shared Success Starts Here:

• On-the-job training as well as ongoing training with the potential for advanced certifications
• Receive a company service vehicle, fuel card, computer and cell phone for business use
• Comprehensive benefits program including 401k, pension and paid time off with eligibility beginning upon start date

Required Qualifications:

• High School diploma or equivalent.
• Minimum of one (1) year of technical experience in commercial refrigeration, appliance repair, foodservice equipment, HVAC, or military service.
• Valid Real ID driver's license with an acceptable motor vehicle record.
• Ability to troubleshoot, repair, and perform preventative maintenance on commercial foodservice equipment, including refrigeration, cooking, beverage, and warewashing equipment.
• Demonstrated mechanical aptitude with the ability to read and interpret electrical schematics, diagrams, and technical documentation.
• Must possess or be able to obtain and maintain all licenses, certifications, registrations, and other credentials required by applicable federal, state, and local laws to perform assigned job duties.
• Willingness and ability to participate in an emergency on-call rotation, including nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship is not available for this role.

Preferred Qualifications:

• Relevant technical training, licenses, and certifications, including EPA Section 608 Certification, CFESA certification, and/or applicable trade licenses.
• Experience servicing commercial refrigeration and/or commercial cooking equipment.
• Experience troubleshooting electrical, gas-fired, steam, and mechanical systems.
• Self-motivated with a proven ability to prioritize work and perform independently with minimal supervision.
• Strong customer service, communication, and problem-solving skills.

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and in rare cases, high, precarious places.

Take charge of your career through growth opportunities including advanced technician and management.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.