Job Description

The City of Raleigh is seeking a Code Compliance Supervisor to join our Planning and Development department. This role will lead and supervise compliance inspections, the investigation of complaints and the enforcement of zoning, signage, subdivision, and landscaping violations.

About You:

The ideal candidate is an experienced code enforcement professional with strong knowledge of zoning regulations and inspection practices. You excel at leading teams, managing complex investigations, and providing clear, customer-focused communication. You remain calm in challenging situations, maintain accurate documentation, and work effectively both in the field and in an office environment.

About Us:

The City of Raleigh is the second-largest city in North Carolina and remains one of the fastest growing areas in the country. Driven by a strong economy and outstanding quality of life, Raleigh is consistently ranked among the nation’s best places to live and operate a business. The “Capital City” offers many cultural and entertainment advantages of a large City without the traffic and other drawbacks. Wake County is one of the top ranked public-school districts in the state, has nine universities and institutions of higher education, and is home of the Research Triangle Park, which is North Carolina's premier global innovation center.

The Planning and Development Department is responsible for planning and visioning for the future growth of Raleigh and permitting and inspections for residential and non-residential development projects. The Code Enforcement and Inspections team ensures compliance with the city’s Unified Development Ordinance and that projects are completed in accordance with approved plans and permits.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervises, manages, and evaluates assigned employees and makes decisions about hiring, discipline and/or termination of employees; prioritizes and assigns work; develops and oversees employee work schedules and approves time away from work; provides and/or facilitates employee training and development; addresses employee concerns and/or problems; counsels and/or disciplines as appropriate; completes employee performance appraisals; determines or makes recommendations regarding new hire salaries and salary changes; and acts as liaison between employees and management.
• Manages and coordinates inspections and investigations with subordinate staff; providing consulting and advanced technical support.
• Receives and responds to complaints from citizens about zoning issues and enforcement cases. Coordinates with management regarding inspections, enforcement and other matters.
• Attends meetings to collaborate and convey information pertaining to the zoning code.
• Conducts research and composes correspondence pertaining to zoning enforcement and inspections.
• Conducts enforcement investigations and zoning inspections, and removes illegal signage from public rights of way.

Typical Qualifications

Education and Experience:

High School diploma or G.E.D. equivalency; 7 to 9 years’ experience in code enforcement, trades, building inspection, or related work OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Licenses or Certifications:

Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire.

Preferred Qualifications:

North Carolina Zoning Official Certification.

Additional Information

Knowledge, Skills and Abilities:

• Knowledge of land use and zoning regulations; principles of customer service; supervisory principles, practices and techniques.
• Skill in verbal and written communication.
• Ability to defuse hostile situations and remain calm during stressful interactions; maintain accurate documentation and records.

ADA and Other Requirements:

Work Environment and Physical Effort:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:

Work is typically performed in an office or similar indoor environment or in a vehicle. Work is occasionally performed in an outdoor environment, street environment (near moving traffic) or on a construction site.

Work Exposures:

There is frequent exposure to individuals who are hostile or irate. Employees may occasionally be exposed to individuals with known criminal backgrounds or extreme heat (above 100 degrees).

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.