Cloud engineer

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Overview

The Cloud Engineer is responsible for the administration, reliability, security, and continuous improvement of Yale University’s cloud platforms and supporting services. This position helps ensure cloud environments provide the availability, performance, security, and operational capabilities required to support University workloads.

The Cloud Engineer works independently and collaboratively with infrastructure, security, application, research, and other technology teams to implement and support cloud solutions across public and hybrid cloud environments. The role develops and maintains automation and Infrastructure as Code (IaC), supports cloud networking and identity services, troubleshoots complex technical issues, and helps operationalize cloud technologies and services.

The position also provides technical consultation to researchers, faculty, staff, and IT partners to understand requirements and assist with the implementation of secure, reliable, and scalable cloud solutions.

Responsibilities

• Develop, maintain, and enhance Infrastructure as Code (IaC) used to provision and manage cloud infrastructure and services.
• Develop automation to improve the consistency, reliability, and efficiency of cloud platform operations.
• Administer cloud identity and access management (IAM), including integration with enterprise Single Sign-On (SSO), role-based access, and cloud organization policies.
• Support hybrid networking between Yale campus infrastructure and public cloud environments, including routing, connectivity, firewalls, load balancing, DNS, and related network services.
• Monitor and troubleshoot connectivity between campus and cloud environments.
• Monitor the health, availability, and performance of cloud platforms and workloads using observability platforms such as Dynatrace, Datadog, and cloud-native monitoring services.
• Integrate security controls and cloud security posture management capabilities into cloud platforms and solutions using tools such as Wiz and native cloud security services.
• Assist with the implementation and enforcement of security, governance, and compliance controls across cloud environments.
• Support cloud environments that host regulated, sensitive, or high-risk data and workloads, including environments subject to frameworks such as HIPAA and NIST 800-171.
• Monitor cloud consumption and costs using cloud-native and third-party financial management tools and assist with identifying opportunities for optimization.
• Provide technical consultation to researchers, faculty, staff, and IT teams to understand requirements and assist with the design and implementation of cloud solutions.
• Diagnose and resolve cloud platform incidents and service requests, including monitoring and remediation of issues through ServiceNow.
• Perform root-cause analysis for cloud infrastructure and platform issues and recommend corrective or preventative actions.
• Create, maintain, and improve technical documentation, operational procedures, standards, and knowledge articles.
• Evaluate new cloud technologies and services and assist with their integration, documentation, and transition into operational support.
• Collaborate with team members to cross-train on technologies and improve the team’s collective operational capabilities.
• Participate in an on-call rotation supporting cloud platforms and services.

Required Skills and Abilities

1. Strong understanding of cloud computing technologies, architecture concepts, and operational best practices.
2. Demonstrated experience administering and supporting public cloud platforms such as Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP).
3. Strong analytical, troubleshooting, and problem-solving skills.
4. Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
5. Ability to collaborate effectively across teams and technical disciplines.
6. Ability to create clear technical documentation and operational procedures.
7. Ability and willingness to learn new technologies, cross-train team members, and operationalize new cloud services and capabilities.

Preferred Experience

1. Experience supporting cloud environments within higher education, research, healthcare, or similarly complex organizations.
2. Experience working directly with researchers or research computing environments.
3. Experience supporting workloads subject to regulatory or contractual security requirements.
4. Experience with cloud financial management, cost optimization, or FinOps practices.
5. Experience with observability or cloud security platforms such as Dynatrace, Datadog, or Wiz.
6. Experience supporting enterprise-scale Azure, AWS, or GCP environments.

Education and Experience

Bachelor's Degree and four years of experience or equivalent education and experience.

Job Posting Date

09/16/2026

Compensation

Salary Range: $101,300.00 - $151,925.00

Time Type: Full time

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives.

In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Note: Yale University is a tobacco-free campus.