Clinical program manager

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Closing Date: 11/02/2026

Type of Position: Clinical Staff - Medical Services

Job Type: Regular

Work Shift: Sponsorship Available: No

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

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Summary of Job Duties:

The Clinical Program Manager provides clinical leadership and operational coordination for the implementation of telehealth, digital health literacy, remote patient monitoring (RPM), and patient engagement activities for the Virtu-RURAL initiative, a statewide Rural Health Transformation (RHT) program designed to expand access to digital health services and improve digital health literacy across rural Arkansas. This position collaborates with healthcare providers, community partners, and project staff to integrate digital health technologies into clinical workflows, strengthen care coordination, support chronic disease management, and promote evidence-based practices that improve healthcare access and patient outcomes in rural communities.

Serving as the primary clinical resource for participating partner organizations, the Clinical Program Manager coordinates implementation planning, develops and optimizes clinical workflows, supports staff training and education, facilitates quality improvement initiatives, and advances the adoption of patient-centered digital health solutions that enhance the delivery of care.

Qualifications:

• Bachelor's degree in nursing or a related field plus four (4) years of experience in clinical care coordination, telehealth, chronic disease management, healthcare program implementation, or improving patient outcomes through coordinated care.
• Must have a current/active RN License in Arkansas.
• Valid driver's license

Knowledge, Skills & Abilities:

• Knowledge of clinical care coordination and evidence-based practice.
• Understanding of telehealth and remote patient monitoring technologies.
• Knowledge of patient engagement strategies and chronic disease management.
• Familiarity with rural healthcare delivery systems.
• Ability to coordinate multiple clinical implementation projects simultaneously.
• Strong communication and relationship-building skills.
• Excellent organizational and problem-solving abilities.
• Ability to analyze workflows and recommend process improvements.
• Experience working collaboratively with physicians, nurses, community organizations, and healthcare administrators.
• Proficiency with Microsoft Office and electronic health record systems.
• Frequent computer use and keyboarding.
• Ability to communicate effectively in person and virtually.
• Occasional travel throughout Arkansas to participating partner organizations.
• Ability to conduct presentations and training sessions.
• Ability to travel independently to participating rural healthcare sites throughout Arkansas.

Preferred Qualifications:

• Five or more years of experience in Rural healthcare operations, clinical program management, telehealth implementation, remote patient monitoring, population health, care coordination, community health initiatives, healthcare quality improvement, and grant-funded healthcare programs.
• Certified Case Manager (CCM), CPHQ, or similar professional certification.
• Experience implementing digital health technologies in clinical settings.
• Experience developing clinical workflows for telehealth services.
• Familiarity with healthcare quality improvement methodologies.
• Experience delivering clinical education and training.
• Ability to build collaborative relationships across diverse healthcare organizations.
• Strong analytical, leadership, and change management skills.
• Experience implementing grant-funded healthcare initiatives across multiple organizations.
• Experience supporting interdisciplinary healthcare teams, implementing clinical initiatives, and working in rural healthcare settings.

Responsibilities:

• Telehealth & Digital Health Program Implementation: Coordinate implementation of telehealth, remote patient monitoring, and digital health initiatives across participating rural partner sites.
• Clinical Workflow & Care Model Development: Develop and optimize clinical workflows supporting virtual care, patient engagement, and chronic disease management programs.
• Clinical Guidance & Practice Support: Provide clinical guidance to project staff and partner organizations regarding evidence-based practices, care coordination, and patient-centered implementation strategies.
• Clinical Integration & Community Collaboration: Collaborate with community partners, healthcare providers, and multidisciplinary teams to improve clinical integration of digital health technologies.
• Education, Training, Quality Improvement & Evaluation: Assist with staff education, clinical training, quality improvement activities, program evaluation, and reporting requirements.
• Documentation, Compliance & Grant Reporting: Support documentation, compliance, and grant reporting.
• Perform other duties as assigned.

#LI-DNI

Qualifications Equivalencies:

Additional Information:

Salary Information: Commensurate with education and experience

Required Documents to Apply: Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS. Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Hearing, Talking

Frequent Physical Activity: Feeling, Manipulate items with fingers, including keyboarding, Sitting, Standing, Walking

Occasional Physical Activity: Crawling, Crouching, Kneeling, Reaching, Stooping

Benefits Eligible: Yes