Overview

The Clinical Director II provides regional clinical leadership and support to ensure the delivery of safe, high-quality patient care across Air Methods' North East Region, including NY, PA and MA. Working closely with clinical, operational, and medical leadership, this role drives quality improvement initiatives, supports regulatory and accreditation compliance, develops clinical team members, and promotes a culture of safety, accountability, and clinical excellence. This is an exciting opportunity to make a meaningful impact across multiple bases while supporting Air Methods' mission of providing lifesaving care.

Responsibilities

Key Responsibilities

Clinical Leadership & Operational Excellence

• Partner with the VP Clinical Services, regional leadership, safety, risk, compliance, and education teams to ensure the delivery of safe, high-quality patient care.
• Support compliance with Air Methods standards, CAMTS accreditation requirements, and all applicable local, state, and regulatory requirements.
• Assist in identifying operational and clinical improvement opportunities and help implement best practices across assigned bases.
• Ensure efficient progression of clinical team members through onboarding and rider qualification processes.

Quality Improvement & Clinical Oversight

• Monitor clinical performance trends through chart reviews, documentation audits, and reported events.
• Identify potential clinical risks, recurring issues, or opportunities for improvement and collaborate on corrective actions.
• Support Quality Improvement (QI) initiatives, including clinical data analysis, dashboard review, and performance monitoring.
• Participate in clinical investigations, remediation efforts, and follow-up action plans as directed.
• Escalate significant clinical concerns to the VP Clinical Services and appropriate stakeholders.

Medical Director & Regulatory Partnership

• Facilitate Medical Director engagement in clinical review processes as needed.
• Serve as a liaison for communicating clinical concerns, performance trends, and quality initiatives.
• Assist in preparing assigned bases for CAMTS accreditation and re-accreditation activities.
• Support ongoing compliance with organizational, regulatory, and accreditation requirements.

Clinical Team Development & Support

• Provide supervisory oversight, guidance, coaching, and mentorship to the CDI to support operational and clinical success.
• Contribute to clinical hiring activities, including candidate screening, scenario-based assessments, and interview participation.
• Provide performance-related feedback and recommendations to Area Managers for annual evaluations and development planning.
• Collaborate with education and leadership teams to support teammate growth and clinical competency.

Resource & Compliance Management

• Oversee medical supply utilization and expenditures for assigned bases to support cost-effective operations.
• Assist in ensuring all clinical licenses, certifications, and credentials remain current and properly documented.
• Support billing, operational, and regulatory compliance requirements through accurate credential management.

Additional Requirements

• Maintain regular and reliable attendance.
• Travel as required to support assigned bases, training activities, audits, and operational needs.
• Comply with all Air Methods policies, procedures, and employment practices.

Supervisory Responsibilities

This position has supervisory responsibility over CDI and provides leadership, mentorship, and guidance to clinical team members across assigned locations.

Qualifications

Qualifications

To perform this role successfully, candidates must be able to carry out the essential responsibilities of the position. The qualifications below represent the knowledge, skills, experience, and abilities required. Air Methods provides reasonable accommodations in accordance with applicable laws to enable qualified individuals with disabilities to perform the essential functions of the role.

Education & Experience

• Bachelor's degree in Healthcare, Management, Nursing, EMS, or a related field, or an equivalent combination of education and experience.
• Graduate of an accredited Nursing or Paramedic program.
• Minimum of five (5) years of experience in critical care, emergency nursing, or EMS.
• Previous flight nurse or flight paramedic experience required; critical care ground transport experience may be considered.
• Prior leadership or management experience within an air medical or transport program preferred.

Current specialty certification required:

• Nurses: CFRN, CCRN, CEN, or CTRN
• Paramedics: FP-C or CC-P

CFRN or FP-C certification preferred.

Knowledge, Skills & Abilities

• Strong understanding of clinical operations and the ability to balance operational priorities with financial stewardship.
• Proven ability to advocate for patients, teammates, and high standards of clinical care.
• Excellent written, verbal, and presentation skills.
• Strong interpersonal skills with the ability to build collaborative relationships across all levels of the organization.
• Demonstrated ability to manage multiple priorities, projects, and responsibilities in a dynamic environment.
• Sound decision-making and critical thinking skills, with the ability to exercise independent judgment.
• Ability to build and maintain positive working relationships with internal and external stakeholders.

Technical Skills

Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

Licensure & Certifications

Current RN or Paramedic license in the applicable state(s) of practice.

Current certifications in:

• BLS (Basic Life Support)
• ACLS (Advanced Cardiovascular Life Support)
• PALS (Pediatric Advanced Life Support)
• NRP (Neonatal Resuscitation Program)
• Approved Air Medical Trauma Credential

Current specialty certification as applicable to discipline:

• Nurses: CFRN, CCRN, CEN, or CTRN
• Paramedics: FP-C or CC-P