Clerical assistant

Job Title

Clerical Assistant

Company Overview

Flex Fitness is a dynamic and growing fitness company dedicated to helping people achieve their health and wellness goals. We pride ourselves on delivering exceptional member experiences through friendly, responsive support and seamless operations. Join our team and contribute to a fast-paced environment where accuracy, reliability, and discretion matter.

Role Summary

We are seeking a motivated and detail-oriented Clerical Assistant to provide essential administrative support across our gym operations. You will assist with data entry, file management, scheduling support, and member communications to help ensure an efficient, organized, and welcoming environment. This role is ideal for someone who enjoys teamwork, possesses strong organizational skills, and takes pride in maintaining accurate records and professional service.

Key Responsibilities

• Maintain accurate member and staff records, ensuring privacy and data integrity
• Assist with scheduling tasks, appointment coordination, and class sign-ups as needed
• Answer inquiries via phone, email, and in-person with courtesy and professionalism
• Support basic bookkeeping and invoice processing, including data entry and file reconciliation
• Manage and organize office supplies, forms, and documentation to keep the workspace clean and ready
• Prepare routine correspondence, reports, and communications for team members and leadership
• Assist with onboarding documentation and orientation materials for new staff or members
• Collaborate with team members to improve administrative processes and data accuracy
• Help coordinate travel, meeting logistics, or event support as required
• Identify opportunities to streamline clerical workflows and relay feedback to leadership

Qualifications

• Prior experience in clerical, administrative support, receptionist, or customer service roles preferred
• Excellent verbal and written communication skills with a professional and approachable demeanor
• Strong organizational abilities and meticulous attention to detail
• Proficiency with standard office software (word processing, spreadsheets, email) and basic data entry systems
• Ability to multitask and manage competing priorities in a fast-paced environment
• Positive attitude, reliability, and a proactive approach to supporting the team
• High school diploma or equivalent required; additional administrative or office-related certifications are a plus

Work Environment

On-site administrative support within a member-focused fitness facility. Regular daytime hours with potential for occasional evenings or weekends based on coverage. Collaborative team culture that emphasizes accuracy, discretion, and operational consistency.

Schedule and Compensation

Competitive hourly rate with opportunities for recognition based on performance. Flexible scheduling to align with business needs. Benefits eligibility and paid time off in line with tenure and role.

What We Value

• Professional, courteous communication and a proactive service mindset
• Reliability, punctuality, and strong organizational skills
• Respect for privacy and confidentiality when handling information
• Team collaboration, accountability, and a proactive approach to improving administrative operations

How This Role Contributes to Flex Fitness

Clerical Assistants are the backbone of smooth administrative operations, enabling seamless member experiences and efficient facility functioning. Your attentiveness to detail, dependable support, and commitment to organization help maintain a positive atmosphere across Flex Fitness.