Company Overview

Remote Role

The Channel Manager (CM) will be responsible for winning, onboarding, maintaining, and expanding relations with channel partners within an assigned territory. The CM will be responsible for understanding the overall sales strategy and implementing the necessary tactics to grow sales revenue. The CM represents the company's full range of products and services to partners to achieve partner recruitment and sales objectives.

Responsibilities

Partner Recruitment & Enablement

• Proactively recruit and onboard new qualifying partners.
• Drive adoption of company programs and initiatives among assigned partners.
• Ensure partner compliance with all partner agreements and program requirements.
• Maintain high partner satisfaction ratings in alignment with company standards.

Partner Relationship Management

• Establish and maintain productive, professional relationships with key stakeholders within assigned partner accounts and territories.
• Proactively assess, clarify, and validate partner needs on an ongoing basis.
• Coordinate internal company resources (support, services, sales, and management) to meet partner performance objectives and expectations.
• Manage and mitigate potential channel conflict through strong internal and external communication and adherence to channel rules of engagement.

Joint Business Planning & Account Management

• Lead joint partner planning processes, including the development of mutual performance objectives, financial targets, and critical milestones.
• Develop and maintain partner account plans that meet established company standards.
• Ensure consistent execution against agreed-upon partner strategies and objectives.

Sales Execution & Revenue Growth

• Achieve assigned sales quotas and profitable revenue targets within designated partner accounts.
• Sell through partner organizations to end users in coordination with partner sales teams.
• Lead solution development efforts that address end-user needs while aligning company and partner resources.
• Meet assigned targets for sales volume and strategic growth objectives.

Pipeline, Forecasting & Performance Management

• Manage sales pipeline, funnel, forecasts, and opportunities in accordance with company standards.
• Track partner performance and progress toward established goals, adjusting strategies as needed to ensure success.

Training & Professional Development

• Complete all required training and professional development objectives within assigned timelines.

Qualifications

Education

• Bachelor's Degree from an accredited institution or equivalent work exp.

Work Experience

• 3-5 years of channel sales experience in a business-to-business sales environment with a proven track record of success, existing partner relationships Required

Language Skills

• English
• Spanish is a plus

What We Offer

• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.