Business operations manager

Sierra Select is seeking an experienced and highly organized Business Operations Manager to oversee day-to-day business operations, improve internal processes, and support cross-functional teams. This role will help ensure that business activities run efficiently while identifying opportunities to improve productivity, service quality, and overall operational performance.

The ideal candidate is a strong problem-solver with excellent organizational and communication skills and experience coordinating multiple business functions in a fast-paced environment.

Responsibilities

• Manage and coordinate daily business operations across multiple departments.
• Develop, implement, and improve operational processes, procedures, and workflows.
• Monitor business performance, operational metrics, and key performance indicators.
• Identify inefficiencies and recommend solutions to improve productivity and reduce operational issues.
• Coordinate with Sales, Customer Service, Finance & Accounting, Procurement, Marketing, and other teams.
• Support order management, vendor coordination, inventory-related activities, and administrative operations.
• Establish and maintain standard operating procedures and operational documentation.
• Track projects, deadlines, priorities, and department deliverables.
• Prepare operational reports, summaries, and performance updates for leadership.
• Assist with budgeting, resource planning, and operational forecasting.
• Coordinate with vendors, service providers, and business partners as needed.
• Help resolve operational issues and ensure timely follow-up.
• Support implementation of new systems, tools, and business processes.
• Identify opportunities for automation, cost savings, and process improvement.
• Ensure teams have the information, resources, and support needed to meet operational goals.
• Participate in strategic planning and special projects as assigned by leadership.

4+ years of experience in business operations, operations management, administration, project management, or a related field.

Bachelor’s degree in Business Administration, Operations Management, Management, or a related discipline preferred.

Strong understanding of business processes and operational planning.

Excellent organizational, analytical, and problem-solving skills.

Strong written and verbal communication skills.

Ability to manage multiple priorities, projects, and deadlines.

Experience working with cross-functional teams and external vendors.

Proficiency with Microsoft Office or Google Workspace.

Experience with business management, ERP, CRM, project management, or workflow systems.

Strong attention to detail and ability to work independently in a remote environment.

Experience in distribution, consumer products, electronics, retail, or related industries is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home