POSITION IS ELIGIBLE FOR REMOTE / WORK FROM HOME OPPORTUNITY

DEPARTMENT: PROVIDER ENROLLMENT

JOB GRADE: N16

As a condition of employment physical work location must be in one of the 50 states or the District of Columbia.

Notice of Collection & Privacy Policy for Applicants Residing in California: California Applicant Privacy Policy | Noridian

JOB TITLE

Business Analyst

JOB SUMMARY

The Business Analyst is an experienced professional that supports the organization through complex situations encountered in healthcare. This position involves channeling operational expertise and working closely with cross-functional teams to identify, evaluate, and solve complex business problems, thereby driving improvements within the team for current and future contracts. From enhancing operational efficiencies to assisting in making informed, data-driven decisions, the Business Analyst is a problem solver who identifies innovative solutions.

Essential Functions

(KEY DUTIES/RESPONSIBILITIES/ACCOUNTABILITIES)

• Leads development of scope, requirements and business objectives and implementation for operational and technical projects or initiatives to enhance operational efficiencies.
• Proactively works to identify, research, and analyze system/application issues and opportunities to minimize disruption.
• Monitors, assesses, and communicates system and application availability or updates that impact the team.
• Develops detailed test plans and test cases based on variable requirements. May coordinate and conduct testing when applicable. Leads coordination and implementation of tasks to support operational changes.
• Supports initiatives by conducting internal or external research and recommending solutions.
• Conducts basic analysis to identify, recommend and support implementation of data driven solutions.
• Builds relationships with subject matter experts within various departments to efficiently communicate business needs.
• Works collaboratively with all areas at Noridian (e.g. IT, Continuous Improvement, other divisions) to ensure operational goals are met.
• Develops maintains, and optimizes business process documents, dashboards, and reports with varying frequencies.
• Maintains and applies operational and technical knowledge and technical requirements to successfully act as a liaison between operations and technical teams.
• Represents the organization on internal and external workgroups as an active participant contributing to discussions and sharing workgroup outcomes within the team and organization.
• May provide or support role-specific training and mentorship.

NON-ESSENTIAL DUTIES AND FUNCTIONS

• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Associate's degree in information technology, business, or related field OR equivalent work experience
• Analytical skills
• Problem-solving skills, including the ability to identify root causes, develop corrective action plans, and implement them successfully
• Knowledge of business requirement solicitation process
• Experience participating in, writing, or managing projects
• Advanced level of PC skills including working knowledge of Microsoft Office Suite
• Excellent written and verbal communication and presentation skills
• Knowledge with regulatory requirements or guidance (e.g., State, Government, or Commercial) relevant to the healthcare industry

PREFERRED QUALIFICATIONS

• Bachelor's degree information technology, business, or related field in business or related field
• Project management certification
• Knowledge and experience in technical applications and testing methodologies.
• Knowledge of regulatory requirements or guidance (e.g., State, Government, or Commercial) relevant to the healthcare industry
• Ability to work accurately and achieve operational goals under the pressure of tight deadlines
• Experience using data visualization tools similar to PowerBI or Tableau.

ENVIRONMENT AND COGNITIVE/PHYSICAL DEMANDS

• Office environment
• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone usage
• Requires the use of office equipment such as computer terminals, telephones, copiers and printers
• Infrequent lifting to 15 pounds
• Infrequent stooping

SEGREGATION OF DUTIES

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to, Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules and regulations.

STATEMENT OF OTHER DUTIES

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description, and may be required to perform any task requested by the supervisor or management.

TOTAL REWARDS PACKAGE:

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

CMS ACCESS COMPLIANCE AND REGULATION CONTINGENCY STATEMENT

Some positions require compliance with (i) federal and agency-specific regulations and federal contract requirements, and (ii) eligibility to obtain and maintain federal identity credentials and authorized access to government facilities, information systems, networks, sensitive information, or applications.

To obtain federal identity credentials and authorized access, employees in this position may be required, as a condition of employment, to successfully complete federal identity verification, federal background investigation and adjudication, credentialing, and access authorization processes in accordance with applicable federal requirements. Federal identity credentials and authorized access will not be issued to candidates who have not resided in the United States at least three (3) out of the last five (5) years.

Failure to obtain and maintain eligibility for required federal credentials and access authorization may result in removal from the position or termination of employment.

EQUAL EMPLOYMENT OPPORTUNITY

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Below is the salary range for potential new hires.

Salary Range:

The pay range for this position is $25.20 – $41.45 / hourly, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Other Compensation: Incentive Plan & Lifestyle Benefit

This job will be closed 10/29/2026 at 8:00AM CST. No further applications will be considered.