Business Analyst IT

Location: Kansas City, MO

Onsite Flexibility: Remote

Contract Details

• Position Type: Contract
• Contract Duration: 24 months (with potential extension depending on business needs)
• Pay Rate: $40.00–$45.00 / Hour (USD)
• Shift / Schedule: 7.5 hours/day within 6:00 a.m.–6:00 p.m. CT (flexible start/end times)

Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

Sun Life is executing a large-scale SharePoint retention and migration program driven by OSFI findings related to improper retention practices. With thousands of SharePoint sites globally and ~1,200 in the U.S., all sites must be migrated to AvePoint, a SharePoint-based platform. The project was originally estimated at 4.5–5 years for the U.S., but the Board has accelerated the timeline to end of 2027 (possibly mid-2028), creating an intensive 12–18 month execution window with 17,000 hours of work required. To meet these deadlines, Sun Life is building a Tiger Team responsible for coordinating with Information Stewards, executing migration tasks, and ensuring retention compliance. This Level 2 Escalation role is the senior Tiger Team resource responsible for oversight, issue escalation, stakeholder management, and coordination with executive-level business leaders. The Business Analyst IT serves as the Escalation Lead for the SharePoint Migration Program, managing complex issues, escalating non-compliance or delays, coordinating with Record Stewards and Operating Committee representatives, and ensuring business units complete required migration and retention tasks. This position requires polish, professionalism, and comfort engaging with director-to-AVP-level stakeholders who may be balancing competing priorities and multiple enterprise projects.

Key Responsibilities

• Collect requirements, review plans and documents, and coordinate BG activities
• Engage Record Stewards and Record Officers (or Delegates) to oversee BG-specific activities and deliverables
• Coordinate Information and Record Steward efforts for migration/delete assessments
• Assign BG coordinators to manage tasks and deliverables
• Facilitate training and engagement for BG resources executing the migration work
• Follow up with BG employees (such as Information Stewards) assigned to SharePoint tasks
• Notify the BG's Operating Committee member when management support is needed
• Monitor and report progress weekly to the EDGO Project Manager

Required Skills

• 2–4 years of experience, ideally in roles requiring coordination with director-level or AVP-level stakeholders
• Strong communication skills — polished, professional, and able to navigate sensitive escalations
• SharePoint knowledge — familiarity with site structures, parent/child sites, and basic administration
• Advanced Excel skills — workbooks, pivot tables, and reporting automation
• Stakeholder management — ability to work with senior business leaders who may be balancing competing priorities
• Professionalism and polish — ability to maintain composure and clarity when stakeholders express frustration or push back
• Self-management — ability to operate independently within a fast-moving, high-volume project environment

Required Experience

• 2–4 years of experience in roles requiring coordination with director-level or AVP-level stakeholders
• Experience managing escalations diplomatically and maintaining professionalism under pressure
• Experience with high-volume follow-ups and escalations within enterprise project environments

Work Environment / Physical Requirements

• Information Stewards range from Associate Director to AVP; must be comfortable engaging at these levels
• High volume of follow-ups and escalations due to competing enterprise projects
• Must be comfortable repeatedly following up with senior leaders who may be overwhelmed or unresponsive
• Must maintain professionalism even when stakeholders express frustration
• Must reinforce that this is a global, top-down compliance initiative with strict deadlines

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

Interview process: 1 virtual panel interview

About the Client

This client is a leading global financial services organization operating across insurance, investments, and asset management, with a presence spanning multiple countries and markets worldwide. The organization employs a broad range of professionals including business analysts, project managers, compliance specialists, financial advisors, and technology professionals who collaborate across large-scale enterprise initiatives.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-12053

Industry: Data & Analytics

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