Business analyst contractor

KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.

Overview

The Senior Business Analyst (Sr. BA) will support and advance strategic initiatives focused on Shipment Tracking, Project44, and other transportation platforms. This role plays a central part in enhancing shipment visibility, real-time tracking capabilities, and operational insights across transportation and distribution networks. The Sr. BA will collaborate with transportation, supply chain, data, and IT teams to drive solution enhancements, optimize data flow and tracking accuracy, and influence product roadmaps that support visibility modernization efforts.

Key Responsibilities

• Serve as a subject matter expert for Shipment Tracking, Project44, and supply chain visibility solutions.
• Lead requirements, process analysis, and enhancement efforts for Shipment Tracking and Visibility initiatives.
• Partner with transportation and logistics teams to improve shipment tracking accuracy, milestone visibility, alerting, and reporting.
• Work closely with visibility vendors (e.g., Project 44) to identify issues, assess new features, support integration improvements, and manage solution enhancements.
• Analyze upstream and downstream system impacts within visibility, Our Client (transportation management systems, WMS (Warehouse Management Systems), and carrier integrations (ODFL, Penske, FedEx, any new Fleet provider integrations).
• Lead Agile ceremonies including sprint planning, backlog refinement, standups, demos, and retrospectives.
• Drive capacity planning and capacity prediction to ensure realistic sprint commitments.
• Facilitate alignment among Product Owners, developers, and testers to ensure Shipment Tracking and visibility initiatives progress predictably.
• Prepare and maintain clear, structured user stories and acceptance criteria that support visibility platform enhancements.
• Execute comprehensive business analysis processes, including requirements elicitation and documentation.
• Coordinate and lead UAT for Shipment Tracking, and other visibility-related deliverables.
• Support functional testing as required for visibility and shipment tracking enhancements.
• Support production deployments, release activities, and post-deployment validation as needed.
• Serve as liaison across IT, business stakeholders, and external partners.

Required Qualifications & Skills

• 5+ years of Business Analysis experience.
• 3–5 years of experience in Agile environments with user story and acceptance criteria development.
• Strong analytical and project management skills.
• Excellent communication skills with the ability to work across business and IT teams.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Project, Jira and Outlook.
• Ability to work independently with minimal supervision.

Preferred Skills

• Experience Transportation, Logistics, Project44, or other shipment visibility tools.
• Understanding of real-time tracking, carrier integrations, milestone events, shipment exceptions, and visibility analytics.
• Bachelor’s degree in Computer Science, Business, Information Systems, or related field (preferred).

At KAYGEN, people are at the heart of everything we do. We foster a diverse, inclusive, and employee-driven culture where every individual is valued, empowered, and encouraged to bring their authentic self to work. Our candidate-first approach means we are committed to understanding your career goals and connecting you with opportunities that align with your aspirations, skills, and potential. Whether you're taking the next step in your career or searching for your dream opportunity, KAYGEN is more than a staffing partner—we're a community dedicated to helping you grow, succeed, and thrive. Join us and discover a place where your talent is recognized, your ambitions are supported, and your future is built alongside a team that invests in your success every step of the way. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at www.kaygen.com.

Benefits

• Free Healthcare Insurance
• 401(k) Retirement Plan
• Free Life Insurance
• Sick Time Off

Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by KAYGEN, that includes programs like: Mentorship Program, Certifications, Referrals, Family and Wellness benefits, Continuous Growth and Career Development.