Bi report developer (100% remote)

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.

ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

For more information about our services please visit clearcaptions.com.

The kind of people we look for:

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.

Position Summary:

The BI Report Developer has a strong focus on working within the enterprise. The role is crucial in leveraging Microsoft Fabric, SQL Server, and Synapse Analytics as structured data sources to create insightful and actionable reports. The BI Report Developer will contribute to data governance and change control processes and excel in delivering high-quality presentations to internal stakeholders.

This role reports to the Reporting & Visualization Supervisor.

What You Will Do:

• Designs, develops, and deploys of advanced Power BI reports and dashboards using structured data from Microsoft Fabric Data Warehouse, SQL Server, and Synapse Analytics.
• Utilizes DAX expertise to create complex calculations, measures, and KPIs that provide meaningful insights to business users.
• Implements row-level security measures within Power BI to ensure data confidentiality and compliance with organizational policies.
• Collaborates with data engineering teams to optimize structured data models for enhanced report performance and user experience.
• Manages Fabric capacity resources, monitors usage, and optimizes performance to ensure efficient report rendering.
• Participates in data governance initiatives and adheres to change control processes to maintain data accuracy and consistency.
• Performs thorough data analysis, distills insights, and crafts compelling data-driven narratives for effective storytelling.
• Utilizes advanced visualization techniques to create interactive and visually appealing reports that convey complex information clearly.
• Presents complex findings and reports to executive stakeholders in a clear, professional, and impactful manner.
• Troubleshoots and resolves issues related to report performance, data accuracy, and visualizations.
• Performs other duties as assigned.

Qualifications:

• A high school diploma or equivalent is required; a bachelor's degree in computer science, information technology, business, or a related field is strongly preferred. Equivalent combinations of education and relevant work experience will be considered.
• A minimum of four (4) years of hands-on experience as a Power BI developer, with a strong portfolio showcasing diverse and impactful reports is required.
• Expertise in working with structured data from Tabular Models, SQL Server, and Synapse Analytics as data sources.
• Proficiency in writing complex DAX expressions and calculations to meet advanced reporting requirements.
• Familiarity with Power BI security mechanisms.
• Strong data modeling skills within Power BI, including structured data transformation and optimization.
• Intermediate skills in Power BI Desktop, including using custom visuals, themes, and advanced interactivity.
• Exceptional data analysis, storytelling, and visualization skills.
• Excellent presentation skills, with the ability to confidently present to executive-level stakeholders.
• Strong problem-solving and troubleshooting abilities, maintaining professionalism under pressure.
• Ability to work independently and guide and support others through collaboration, including assisting teammates and contributing to shared processes, to foster a high-quality, team-oriented environment that drives results, in a fast-paced environment.
• Excellent verbal and written communication skills, problem-solving skills, and attention to detail.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours as needed and be available for off-hour support as part of an on-call rotation.
• Proficiency in Microsoft Office Suite (including Excel, Outlook, PowerPoint, Visio, & Word), and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack).

Preferred:

• Scrum, Jira, or DevOps experience.
• Familiarity with Microsoft Fabric/One Lake.
• Relevant Power BI certifications (such as Microsoft Certified: Data Analyst Associate or Microsoft Certified: Power BI).

Physical Demands:

Employees may experience the following physical demands for extended periods of time: Sitting, standing, and walking (95-100%) Keyboarding (70-90%) Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%)

Work Environment:

100% Remote: Work environment is at home.

Compensation:

$95,000 to $105,000 plus 5% bonus determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.

Intrigued to learn more?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like.

ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.

Protecting Your Candidate Experience

At ClearCaptions, your candidate experience matters to us. To ensure transparency and security throughout the hiring process, please keep the following in mind: All legitimate ClearCaptions job openings are posted exclusively on this careers page. Our recruiters will only contact you from verified @clearcaptions.com email addresses. We will never offer a job through LinkedIn messages or any social media platform. We will never ask for sensitive personal information (like banking details or Social Security numbers) during early stages of the hiring process. We encourage all applicants to stay vigilant against online job scams, especially those that misuse company names or logos to appear legitimate. If you receive a message that seems suspicious or doesn’t follow these guidelines, please don’t engage. You’re welcome to verify any opportunity by reaching out to us directly at recruiting@clearcaptions.com. We’re committed to a hiring process that is respectful, secure, and clear every step of the way.