Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

About the role

The Associate Project Manager will support the Performance Optimization Group (POG) team that manages vendor relationships and procurement for our Fortune 500 telecommunications client's retail store network. The APM owns a high volume of break/fix procurement orders for the client's authorized retail dealers from intake through closeout including obtaining vendor quotes, checking pricing against contract rates, building dealer quotes and invoices, and tracking orders in Smartsheet.

This job is part of the Project Management function. The APM will work remotely with a five-member procurement team to support stakeholders including vendor dealers, project managers, and finance partners.

What you’ll do

• Own Break/Fix procurement requests from authorized retail dealers from intake to closeout. Review intake forms, confirm scope, and follow up with dealers for missing information.
• Request vendor quotes for signage, fixtures, flooring, ceiling and lighting, seating, and other store products. Check each quote against contract pricing before it goes to the dealer.
• Build dealer quotes and invoices with the correct markup, collect deposits and prepayments, and confirm dealer approval before releasing orders to vendors.
• Issue commitments to vendors and track surveys, deliveries, and installs against category SLAs. Follow up with vendors when dates slip and document the new commitment.
• Reconcile vendor invoices against approved quotes, resolve billing differences, and close out completed orders with finance.
• Keep order tracking in Smartsheet and work orders in Corrigo accurate and current, including status, vendor and dealer amounts, approvals, and key dates.
• Report open orders, aging, and SLA status to POG leadership, and flag orders at risk before they miss a date.
• Help improve intake forms, templates, and team processes as volume grows.
• Lead by example and model behaviors that are consistent with company values. Communicate complex information clearly to dealers, vendors, and internal teams.
• Work primarily within standardized procedures and practices to meet deadlines while applying sound judgment to routine challenges.

Qualifications

What you’ll need

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• Bachelor's Degree preferred with 2-5 years of relevant experience. Instead of a degree, a combination of experience and education will be considered.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Smartsheet experience is strongly preferred. Experience with Corrigo or similar CCMS work order system is beneficial.
• Previous procurement, purchasing, order management, or vendor management experience preferred, ideally in retail, facilities, or construction.
• Experience with vendor quotes, purchase orders, invoices, and markup math.
• Ability to manage a high volume of orders simultaneously while maintaining data accuracy and tracking delivery deadlines.
• Ability to read product specifications, brand standards, and basic drawings is beneficial.
• Strong written communication and interpersonal skills with an inquisitive mentality, and comfort holding vendors to their commitments.

Additional Information

• *SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
• *On-site presence and requirements may change depending on our client's needs*

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.