Job Description Summary

#LI-Remote

This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.

Company will not sponsor visas for this position.

The Associate Director, Radioligand Therapies (RLT) Access & Reimbursement (ADAR) serves as a trusted partner to healthcare organizations, providing expert guidance and education on patient access, coverage, reimbursement, and related operational processes to help support successful patient outcomes. This role works closely with complex healthcare systems and provider organizations to identify barriers, solve challenges, and develop practical solutions that improve access to treatment. As the lead resource for access and reimbursement strategy within assigned accounts, the Associate Director collaborates with internal and external stakeholders to ensure a seamless experience and drive implementation of support programs. Success in this role requires strong relationship-building, problem-solving, and project management skills, along with a commitment to integrity, collaboration, and customer focus.

Key Responsibilities:

• Lead access and reimbursement strategy across complex healthcare systems, treatment centers, and specialty practices to help enable timely patient access to radioligand therapies.
• Serve as the primary field-based expert on buy-and-bill processes, providing education and guidance on procurement, acquisition pathways, reimbursement, billing, coding, claims management, and operational workflows.
• Partner with health system leaders, pharmacy teams, revenue cycle stakeholders, financial counselors, and practice administrators to identify and address access, reimbursement, and procurement barriers.
• Assess treatment site readiness and support onboarding efforts, helping organizations successfully establish the operational, financial, and logistical capabilities required for radioligand therapy administration.
• Collaborate with customer-facing and cross-functional teams to facilitate product procurement, treatment logistics, patient support services, and reimbursement solutions that improve the patient and provider experience.
• Develop and execute strategic account plans that address local market dynamics, payer coverage considerations, site-specific challenges, and opportunities to expand patient access.
• Act as a trusted advisor on evolving reimbursement, coverage, and healthcare landscape trends, proactively communicating insights that may impact treatment access and account operations.
• Educate customers on available patient support resources and manufacturer-sponsored programs, supporting integration into account workflows while helping patients initiate and remain on therapy.
• Analyze complex access and reimbursement challenges, develop practical solutions, and drive issue resolution through effective project management and stakeholder engagement.
• Maintain the highest standards of compliance, patient privacy, integrity, and cross-functional collaboration while representing the organization as a trusted partner to customers and internal teams.

Essential Requirements:

• Bachelor’s degree required from 4-year college or university.
• 5+ years’ experience within the pharmaceutical or biotech industry supporting Patient Services, Market Access, Sales, Account Management, or related functions, including 2+ years in a patient support role for specialty products.
• Demonstrated experience partnering with complex healthcare practices, health systems, and provider networks to support patient access and acquisition pathways.
• Proven ability to manage strategic accounts, identify potential access barriers, and proactively develop solutions that support positive patient outcomes.
• Deep understanding of manufacturer-sponsored patient support programs and their integration into healthcare office workflows.
• Experience supporting specialty products distributed through Specialty Pharmacy networks and channels.
• Strong knowledge of reimbursement and product access pathways, including specialty pharmacy, buy-and-bill, and retail distribution models.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements:

• Advanced degree in business, life sciences, healthcare, or a related field preferred, with a strong understanding of the challenges, workflows, and reimbursement considerations that impact patient access within complex healthcare settings.
• Demonstrated ability to influence and engage senior healthcare leaders and executive stakeholders through strategic conversations and presentations, translating complex access and reimbursement concepts into actionable solutions.

Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy (customer-facing roles only):

While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.

For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.

Novartis Compensation Summary:

The salary for this position is expected to range between $160,300 and $297,700 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.