Associate cybersecurity analyst

Department:

Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

As an Associate Cybersecurity Analyst, you'll help protect Southwest's critical systems, data, and privileged access by supporting Identity and Access Management (IAM) and Privileged Access Management (PAM) operations. You'll work with tools such as SphereBoard, CyberArk, and Idira to discover and onboard accounts, manage secure access, support password management processes, troubleshoot issues, and help ensure compliance with cybersecurity policies and standards. This entry-level role provides hands-on experience in cybersecurity operations while contributing to the protection of critical assets, supporting incident response efforts, and helping foster a strong cybersecurity culture across the organization.

Additional Details

This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
• Actively monitor security events, logs, and alerts to detect and analyze potential security threats or anomalies
• Assist in the organization's incident response efforts by participating in incident identification, containment, or resolution activities
• Collaborate in threat intelligence activities, which may include researching emerging threats and vulnerabilities to enhance the organization's proactive security posture
• Participate in vulnerability assessments and scanning, assisting in documenting, prioritizing, and tracking vulnerabilities
• Support the care and maintenance of security tools, systems, and infrastructure, ensuring their reliability and effectiveness
• Assist in maintaining compliance with relevant cybersecurity regulations, standards, and industry best practices within the organization
• Contribute to cybersecurity training and awareness initiatives, promoting a cybersecurity-aware culture among staff members
• Work closely with cross-functional teams, cybersecurity experts, and stakeholders to share information and coordinate security efforts effectively
• Maintain accurate records of security incidents, investigations, and actions taken. Contribute to the documentation of security processes and procedures
• Stay updated on emerging threats, vulnerabilities, cybersecurity regulations, compliance standards, and cybersecurity best practices through ongoing training and professional development
• Assist in the implementation and enforcement of security policies, standards, and procedures to ensure the organization's security controls are in place and effective
• Communicate clearly in conversation and interaction with others
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
• Knowledge and understanding of core cybersecurity concepts, terminology, common security tools and technologies used in the field
• Knowledge of security policies, procedures, and controls within the organization
• Skilled in the understanding of network protocols and configurations
• Ability to monitor and analyze security events and logs
• Skilled in maintaining accurate records and documentation of security incidents
• Ability to work effectively in a team and communicate security-related information
• Skilled in assisting with incident response activities and investigations
• Ability to identify and address basic security issues and anomalies

Education

Required: High School Diploma or GED

Experience

Required: Entry-level experience; basic understanding of cybersecurity principles and concepts, developing skills and knowledge in information technology (IT) operations, programming, systems/software development or another IT related field

Preferred: Experience in CyberArk/Idira (PVWA, CPM, PSM, AIM)

Preferred: Experience in Active Directory & Entra ID

Preferred: Experience in Account Discovery and Hygiene (SphereBoard)

Preferred: Experience in Database Management (SQL Server/Oracle)

Preferred: Experience in Windows/Linux administration

Preferred: Experience in PowerShell automation

Preferred: Experience in PAM onboarding and troubleshooting

Preferred: Experience in Security compliance (SOX/PCI)

Preferred: Strong stakeholder and application-owner engagement skills

Licensing/Certification

N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be able to travel and / or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary

Pay & Benefits

Competitive market salary from $73,600 - $81,800 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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